Community Support Specialist (Disease Management)

Job Description: Job Title: Community Support Specialist (Disease Management) Location: St. Louis, Missouri Employment Type: Full-Time Organization: Preferred Family Healthcare Job Summary: We're seeking a compassionate and driven Community Support Specialist to join our team, with a focus on supporting adults in various capacities while also assisting individuals with Serious Mental Illness (SMI) and/or Substance Use Disorder (SUD) through our Disease Management program. This role combines the responsibilities of providing mentorship, guidance, and support to adults in the community with the opportunity to make a meaningful impact on the lives of individuals with complex health needs. About the Role: This role combines the responsibilities of providing mentorship, guidance, and support to adults in the community with the opportunity to make a meaningful impact on the lives of individuals with complex health needs. The Community Support Specialist position offers… All-Inclusive Employee Benefits Package- A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more Paid Time Off - 29 days per year including vacation & holiday pay Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits Employee Assistance Program– 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement Key Responsibilities: Deliver life-changing mental health services to clients in the community Empower clients through behavioral interventions, utilizing techniques like motivational interviewing and cognitive processing Foster recovery and resilience by promoting improved functioning and meeting unique client needs Manage a rewarding caseload and collaborate with supervisory staff to ensure a fulfilling workload Respond to emergencies with confidence, using sound judgment and discretion to provide timely assistance during mental health crises Ensure continuity of care by providing comprehensive follow-up services to clients Review and prioritize outreach efforts to individuals identified through the Disease Management Cohort List Engage individuals using motivational interviewing techniques and a person-centered approach Coordinate with the intake department to ensure timely admission into clinically appropriate programs Complete required documentation for the Disease Management program, including reviews and updates to cohort lists and state reporting Education, Experience, and/or Credential Qualifications: There are several ways in which you may qualify for this role.... Bachelor’s degree in Psychology, Social Work, or other human services specialized field; OR... Bachelor’s degree in an unrelated field with two years of related work experience; OR... Any four-year combination of higher education and two years of related work experience; OR... Associate’s of Applied Science in Behavioral Health Support from and approved academic institution; OR... Four years of related qualifying experience in delivering services to individuals with mental health disorders, substance use disorders, or developmental disabilities. Additional Qualifications: A heart for helping make people's lives better. Current driver’s license, acceptable driving record, and current auto insurance. Reliable means of transportation to transport clients in a personal vehicle. If operating a company-owned vehicle, must be at least twenty-one (21) years of age. If operating a company-owned 15 person passenger van, must be at least twenty-three (23) years of age. Ready to make a lasting impact? Apply today and join a team that values compassion, collaboration, and growth. Your skills can help transform lives—start your journey with us now! Keywords: Community Support Specialist, Mental Health Services, Empowerment, Treatment Planning, Evidence-Based Practices, Collaboration, Client Care, Behavioral Health, Community Resources, Resilience, Addictions, Recovery, Substance Use Disorders, SUD Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Preferred Family Health Care is a Smoke and Tobacco Free Workplace. About Brightli Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care. Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come. Brightli Snapshot 200 locations 4 states 19 subsidiaries and/or affiliates 5k employees