Retention Specialist

Overview:

This position works as a front-line personnel, promoting the organization's mission by strengthening the relationship between the employer and employees. This position also carries the responsibility of coordinating the key areas of employee retention, training administration, and first year performance evaluations.

Responsibilities:

• Maintains knowledge of Peterson Farms policies in order to respond to employee questions and/or supervisor/manager requests.
• Provides seamless escalation of employee inquiries to supervision/plant leadership and/or human resources for resolution.
• Assists with implementing company lean manufacturing efforts, in conjunction with Plant Supervisors, Plant Manager, and company leaders, to drive continuous improvement across assigned facility/plant.
• Conducts new employee onboarding at the plant level.
• Assists in the development and distribution of monthly reports to plant leadership and support departments.
• Assists Administration with contacting employees via phone or email regarding attendance issues, schedule changes, etc.
• Check-in with the new hires throughout their first 90 days of employment to ensure that the new hire understands Peterson Farms policies and procedures and that everything is going smoothly.
• Address employee concerns with the appropriate authority.
• Ensure that each department is ready for the new hire by emailing introduction of new hire, assigning PPE for related job, ensuring employee is familiar with requirements.
• Conducts exit interviews with departing employees to obtain necessary data to capture trends.
• Maintains employee information confidentially and professionally.
• Working knowledge of all plant production processes.
• Other duties as assigned.

QUALIFICATIONS

Education

• High school diploma or equivalent preferred.
• Bilingual preferred

Work Experience

• Six months experience in administrative role, preferably in an HR environment.
• Experience using ADP and Microsoft Excel highly desired.
• Knowledge of current State Labor Laws.

Skills and Knowledge

• Proficient using PC, via keyboard/mouse, and various software applications (i.e., Microsoft Office Suite and ADP).
• Ability work across all shifts, plants and weekends as business dictates.
• Demonstrated ability to maintain integrity and privacy of confidential information.
• Ability to work well under pressure and quickly assess and respond appropriately to questions.
• Ability to adapt to change and learn quickly.
• Good organizational skills.
• Excellent attention to detail.
• Excellent communication skills.
• Ability to comprehend and comply with GMP rules and Food Safety guidelines.
• Ability to work as contributing member within the team.
• Results driven.
• Self-starter.
• High degree of professionalism.
• Multi-tasking skills.

Supervisory Responsibilities

• None

ENVIRONMENT/PHYSICAL DEMANDS

• Able to work in cold and wet environment.
• Eye, hearing, hair nets, bump hats, lab coats may be required.