Body Shop Manager

Description

The Body Shop is an integral part of this Company’s success. The Body Shop Manager is responsible for accurately documenting the customer’s needs and recommending related repairs and services. The Body Shop Manager will monitor the repair progress and notify the customer of any unexpected costs and repairs that may be needed and ensuring the customer understands and approves the additional repairs. The Body Shop Manager will also direct and coordinate activities concerned with scheduling and performance of body shop duties personally or through subordinate supervisors.

Major Duties and Responsibilities:

Responsible for the overall direction, coordination, and evaluation of the body shop

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws

Responsible for interviewing, hiring, and training employees

Plan, assign, and direct body shop technicians on work needed to be done

Meet with body shop technicians and review their performance, rewarding and disciplining employees as necessary

Addressing complaints and resolving problems in a timely manner

Plays a key role in the marketing of the department and services offered

Tracks key performance reports and makes adjustments accordingly

Qualifications

Personal Requirements:

The ability to read and understand information and ideas presented in writing

The ability to listen and understand information and ideas presented through spoken words and sentences

The ability to communicate information and ideas in writing or verbally so others will understand

The ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

The ability to resolve complaints and problems as they arise from customers and employees

The ability to perform basic math as well as calculate figures and amounts such as discounts, interest, commissions, percentages, and statistics

The ability to apply concepts of basic algebra and geometry Interact well with managers, customers, and the general public

Interpret financial statements and apply that analysis to the operations of the department

Analyze complex business problems and initiate multifaceted solutions

Must have a valid driver’s license and must meet insurability requirements

Valid CDL preferred

Physical Demands and Environment: The physical demands and environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Operate a computer and other office machines on a daily basis (i.e., calculator, copier, and printers)

Occasionally required to work in all kinds of weather out doors

Employee may lift up to 50 pounds daily

Noise level is usually moderate

Will be exposed to moving mechanical parts daily

Will be required daily to sit, stand, walk, stoop, crawl, kneel, climb, balance, reach, talk, hear, and see

Education/Training or Experience:

High School Graduate or GED

Diploma from Technical College or 10 years’ On the Job Training

Associate’s Degree preferred

Intermediate to advanced computer skills

5 years’ experience in heavy-duty truck repair

EEO/AA Employer

Pre-employment physical, breath alcohol test, drug screen, and background check required

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $70,000