Account Director

Brief Description

Account Director

Reports to: Vice President, Account Management

The Petauri Advance Account Director is responsible for communicating with and consulting marketing, medical, sales, education, and training associates and managers within the pharmaceutical/healthcare marketplace. This individual will consult product marketing teams in the development of cost-effective communications strategies to educate and change the behavior of a defined target audience. This position will also develop and present business proposals to existing and new marketing and medical clients to expand our existing client business. This role is responsible for managing client expectations, physician opinion leaders, and strategic partners along with collaborating with Operations and

Scientific Innovation teams in fulfilling multiple projects.

Requirements

Essential Functions

• Provide guidance to improve colleagues’ knowledge of FORCE products, services, and operational processes
• Identify and foster the development of client relationships in established and emerging accounts
• Provide recommendations based on experience in various product life cycle models, communications offerings, product marketing, and competitive/external environmental factors
• Initiate strategic planning with the client within assigned accounts. Take responsibility for brand planning, calls with AORs, and proactive account recommendations
• Lead the development of service/product offerings
• Have deep knowledge of the operational aspects of FORCE services, with expertise in most service offerings and across multiple client accounts; initiate process improvements for improved customer delivery
• Relay, explain, and expand on client expectations, budgets, and scope of work; anticipate team questions and needs; and identify opportunities to improve on the final product, within budget
• Conduct business review meetings with clients; present feedback to internal team
• Support the organization in SOP maintenance and development
• Create, present, and execute marketing strategies and proposals for existing and new clients
• Educate team on appropriate application of competitive, regulatory, and governmental environments impacting client and projects
• Update all corporate finance documents for new account forecasts and existing account nonsecured forecasts
• Contribute to corporate- and department-level initiatives
• Travel to client and offsite locations to manage meetings and events
  
  

Competencies

To Be Successful In a Position, An Individual Must Not Only Perform The Essential Functions Of The Job But Also Demonstrate Expertise. The Following Are Essential To Success

• Exemplification of FORCE attributes: This is the essence of FORCE. Every member of the team embodies these characteristics. These attributes include passion for success, accountability, sound judgment, adaptability, professionalism, creativity/innovation, ethical work with integrity, quality, and caring
• Proficient/advanced communication skills: The ability to communicate effectively is vital to success. These skills include speaking and writing clearly and effectively balancing listening and speaking in conversations and meetings, demonstrating resilience in difficult situations, presenting effectively to the needs of the intended audience, and giving and receiving feedback for continuous improvement
• Proficient/advanced relationship management skills: Relationship management centers on an individual’s ability to manage interactions to provide service and to support the organization. These skills include being attentive to the customer’s needs, collaborating with teammates, demonstrating leadership, demonstrating the ability to influence, identifying and solving problems, working through conflict by encouraging open communication, thinking strategically, and delegating effectively
• Good/basic leading others skills: This is the ability to lead people toward meeting goals and objectives. Inherent in this cluster is providing an inclusive workplace that fosters the respect and trust that enables the development of others, inspires the team, and appropriately sets the vision for the organization
  
  

Required Education And/or Experience

• A bachelor’s degree (advanced degree a plus), with at least 9 years of related experience and/or training or equivalent combination of education and experience in medical education, pharmaceutical marketing, managed care, and/or pharmaceutical advertising
  
  

Periodic travel (local, national, or international) to client sites or events is required.

Qualified candidates must be legally authorized to be employed in the United States, as our organization does not anticipate providing sponsorship for employment visa status for this position. We participate in E-Verify and are an Equal Opportunity Employer.

Petauri Advance is a full-service medical marketing, communications, and education organization that specializes in creating unique scientific/Medical Affairs, medical communication/education, commercial, and payer solutions. Our organization specializes in collaborating with pharmaceutical, biotech, medical device, and healthcare providers and industry partners in developing innovative programs that integrate scientific information with industry/healthcare market insight and adult learning principles.