What are the responsibilities and job description for the Computer User Support Specialist - Journeyman- Secret Cleared position at Perrygo Consulting Group, LLC?
Perrygo is a small, rapidly growing company; we are passionate about our employees as well as supporting our customers and their mission. We are excited for the opportunity to bring aboard highly motivated and energetic individuals to join our teams. Currently, we are seeking a Computer User Support Specialist - Journeyman- Secret Cleared. This role supports a Navy customer in San Diego, CA.
Job Description and Responsibilities: Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems
- Provide Tier 1 and Tier 2 user support for software and hardware issues.
- Troubleshoot and resolve network, application, and system access problems.
- Install and configure hardware, printers, and authorized software.
- Support account management, password resets, and permissions.
Basic Requirements: 6 years of IT support experience in enterprise environments
DoD 8570 IAT Level I Certification (A CE or equivalent) preferred.
Preferred Skills and Experience: Knowledge of Windows 10/11, Microsoft 365, and Active Directory
Education Requirements: Bachelors Degree in Information Technology or related field
Security Clearance: Secret (must be a US Citizen)
Telework and Travel: On-site. <5% Travel
Contract: This position is pending a contract award.
Perrygo Consulting Group, LLC is an Equal Opportunity Employer, for all individuals, including protected veterans and those with disabilities. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, disability, or veteran status.
Perrygo Consulting Group, LLC participates in E-Verify.
If being a part of a small, growing company while having the opportunity to work on exciting projects with challenging tasks excites you – then please apply today!
Compensation Package - We offer an excellent compensation package with competitive salaries and meaningful benefits, including:
- Paid Time Off (PTO)/Sick Leave
- 11 Paid Holidays
- Flexible Work Schedules (offering a healthy work-life balance whenever possible)
- Employee Assistance Program (EAP)
- Medical, Dental, and Vision
- LTD/STD, AD&D, and Life-Employer Paid
- Supplemental Life and Accident options
- Health Savings Account (HSA) with employer contribution
- 401K Plan with employer Safe Harbor contribution
- Profit Sharing Plan