What are the responsibilities and job description for the Field Service Technician position at PERRY proTECH?
Become an Employee-Owner at PERRY proTECH! A Field Service Engineer plays a vital role in delivering exceptional support to our clients, enhancing their operational efficiency and satisfaction through expert troubleshooting and service.
About The Role:
About The Role:
- Provide client support and troubleshooting on all Imaging equipment in assigned geographic territory
- Install Imaging equipment in the field and provide training to clients
- Assist other technicians with complex service calls as needed
- Assist Service Leadership on special projects
- Provide after-hours service on emergency calls when needed to maintain quality, reliability, and uptime for clients
Requirements & Qualifications:
- Minimum of a High School diploma or GED required.
- 2 years of experience troubleshooting equipment or equivalent experience
- Mechanical aptitude
- Electronic/electrical troubleshooting knowledge
- Must be able to lift up to 50 lbs
- Excellent customer service skills
- Strong technical and analytical abilities
Why Join our Team of Employee-Owners?
We are proud to be employee owned! Employees of PERRY proTECH share in ownership through our Employee Stock Ownership Plan (ESOP.) Our ESOP is an additional retirement benefit that holds stock in our company. When the company does well, our employees share in the rewards of our success.
You will be part of a winning team and participate in our Employee Stock Ownership Plan (ESOP), an added retirement benefit that is completely paid for by PERRY proTECH. Our ESOP shares the wealth with our dedicated employees and makes us a healthy stable employer.