What are the responsibilities and job description for the Night Auditor position at Perry Lane Hotel, a Luxury Collection Hotel, Savannah?
Company Description
Perry Lane Hotel, a Luxury Collection Hotel in Savannah, offers a unique and immersive experience with its blend of regional charm and modern elegance. Featuring 167 sophisticated guest rooms, including 12 premium suites.
Perry Lane Hotel is driven by a commitment to excellence, fostering a welcoming and creative culture dedicated to exceeding expectations. Team members enjoy comprehensive benefits, including health insurance, retirement plans, paid time off, training opportunities, and employee discounts.
Role Description
This is a full-time, on-site role located in Savannah, GA. The Night Auditor at Perry Lane Hotel will be responsible for overseeing the front desk operations during evening hours, ensuring a smooth and efficient check-in and check-out process. Responsibilities include handling reservations, assisting guests with inquiries and requests, performing accurate nightly accounting and audits, and reconciling daily transactions. The Night Auditor will also ensure guest satisfaction by maintaining a welcoming atmosphere and providing exceptional customer service.
Qualifications
- Experience with Receptionist Duties such as managing the front desk, greeting guests, and ensuring an efficient check-in and check-out process
- Proficiency with Reservations management and booking systems
- Strong Communication and Customer Service skills to address guests' needs and resolve issues effectively
- Experience handling financial transactions, including Cash Handling and daily reconciliations
- Attention to detail and the ability to multitask effectively
- Flexibility to work overnight shifts and weekends, as required for the role
- Previous hospitality or front desk experience is preferred.