Pateint Care Coordinator

Pay: $20.00 - $28.00 per hour

Job description:

We are seeking a warm, detail-oriented, and experienced Patient Care Coordinator to join our dedicated team.

This full-time position is ideal for someone with outstanding communication skills, a strong understanding of dental insurance processes, and a passion for delivering exceptional patient service.

Key Responsibilities: Patient Care Coordination

· Serve as the first point of contact for our patients, providing a welcoming and professional experience.

· Answer phones, schedule appointments, confirm patient information, and communicate treatment plans clearly and compassionately.

· Coordinate referrals, obtain x-rays, and follow up with patients and referring offices as needed.

· Ensure patient charts are accurate, up-to-date, and organized.

Insurance and Financial Coordination

· Verify insurance benefits and eligibility prior to appointments.

· Submit and track insurance claims, resolve denials, and follow up on outstanding claims.

· Provide patients with accurate financial estimates for treatment.

· Process payments and maintain accurate records in the practice management system.

· Act as a liaison between the patient, provider, and insurance carrier to ensure clarity and resolution.

Ideal Candidate:

· At least 2–3 years of experience in a dental or medical front office role with a strong background in insurance coordination.

· Exceptional communication and organizational skills.

· Proficient in dental software systems and MS Office Suite.

· Self-motivated, empathetic, and able to work effectively in a fast-paced, team-oriented environment.

· Detail-oriented with a strong ability to multi-task and problem solve.

Preferred Qualifications:

· Familiarity with dental procedures (a plus, but not required).

· High school diploma required; associate degree or higher preferred.

Join our caring, energetic team and be a part of something exceptional. We pride ourselves on delivering an unparalleled experience to every patient, every time.

Job Type: Full-time

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Retirement plan

Experience:

• Dental office: 1 year (Preferred)

Ability to Commute:

• Westfield, MA 01085 (Required)

Ability to Relocate:

• Westfield, MA 01085: Relocate before starting work (Required)

Work Location: In person

Perry Endodontics is a premier specialty practice dedicated exclusively to saving teeth through exceptional, patient-centered care.