What are the responsibilities and job description for the Business Development Associate position at Perma-Column?
The Perma-Column family of permanent foundation solutions and our team of passionate professionals have been committed to advancing the post-frame, pole-barn, and deck-building industries. We stand by builders creating enduring structures and stand with consumers making significant investments in building projects. We pride ourselves on the quality, design, and engineering of our 100 percent American-made post-frame construction and deck-building solutions.
The Business Development Associate is a full-time position responsible for qualifying sales opportunities, improving the customer experience, and assisting the Perma-Column sales and marketing teams in driving incremental revenue opportunities for the business.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Essential Functions
- Supports and executes business strategies focused on improving customer experience by serving as the first point of contact for online inquiries; responding to online inquiries in a timely and professional manner to answer general questions and educate customers on Perma-Column products.
- Researches and identifies new accounts using industry lists, trade publications, event directories, and online tools.
- Conducts outreach to past customers to gather business updates, feedback, and opportunities to re-engage.
- Collaborates with marketing and sales to drive incremental revenue and new customer acquisition; gathering additional information from customers to qualify leads based on business criteria; connecting leads with appropriate sales consultants and updating HubSpot accordingly.
- Performs other duties as assigned.
Qualifications
- High school diploma or equivalent and a minimum 2 years of experience in customer service or office environment
- Strong verbal and written communication skills, with excellent follow through
- Displays active listening skills, giving full attention and taking time to understand the points being made
- Highly organized with strong attention to detail
- Self-motivated, positive high energy work ethic and integrity
- Strong interpersonal skills with the ability to work in a collaborative team environment
- Proficient with Microsoft Office, including Outlook email, Word, and Excel
- Ability to maintain customer confidentiality
Benefits
- Excellent medical/dental/prescription coverage
- Life Insurance
- Paid holidays
- Paid vacation
- Paid sick time
- 401K Opportunity
- ESOP Retirement Program which makes you an owner of the company
Perma-Column, LLC is an Equal Opportunity Employer.