What are the responsibilities and job description for the Front Desk Receptionist position at Perma-Bound Books?
Overview
We are seeking a dynamic and friendly Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a smooth and professional experience at all times. Your energetic approach and excellent organizational skills will help create a positive environment, support office operations, and uphold our commitment to exceptional customer service. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a vibrant team.
Responsibilities
- Greet visitors warmly, identify their needs, and direct them appropriately to ensure a positive first impression.
- Manage multi-line phone systems efficiently, answer inquiries, transfer calls accurately, and take detailed messages when necessary.
- Ability to handle sensitive information with discretion and maintain confidentiality.
- Handle incoming and outgoing correspondence, including emails, mail, and packages, with attention to detail and timeliness.
- Prepare invoices for outgoing mail.
- Provide excellent customer support by addressing questions promptly, offering assistance with administrative requests, and ensuring vendor satisfaction.
- Demonstrate strong phone etiquette by handling inquiries professionally while maintaining a courteous tone at all times.
Experience
Candidates should bring 3 years of prior experience in office role that involves front desk responsibilities. Experience with multi-line phone systems, data entry, and Microsoft Office Suite is essential. Ideal applicants will demonstrate excellent organizational skills, time management abilities, computer literacy across various platforms (including Google Workspace)
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift availability:
- Day Shift (Required)
Ability to Commute:
- South Jacksonville, IL 62650 (Required)
Work Location: In person
Salary : $15
