Dental Front Desk Administrative Coordinator - "ACCEPTING EXPERIENCED DENTAL PROFESSIONALS ONLY"

Are you an experienced dental professional looking for an opportunity to take your career to the next level? Are you looking for a career path with a leadership opportunity? If so, our practice in Fairport, NY is offering a unique opportunity for an accomplished dental administrative professional to join our extraordinary team.

Perinton Dental Group is seeking an "experienced" Front Desk Administrative Coordinator. This is a Full-Time position with flexible hours, Monday thru Friday; no weekends.

*** Candidate must have recent front desk work experience in a dental office setting in the past 3 years ***

Our modern, fully digital office utilizes the latest technology to deliver quality dental care, including CEREC same-day crowns, Invisalign, CBCT 3D x-ray, implants, and much more. Service to our community is an important part of what we do. Our culture is one that promotes personal and professional development, is supportive of our team members, and has high standards in how we treat our patients and each other.

Ideal candidate should have:

• Proven 2-3 years’ experience in a “General Dental” front desk administrative role
• General Dental experience to include dental terminology and a strong understanding of procedures, productive scheduling, treatment coordination, financial arrangements, insurance billing, collection processes, hygiene programs, patient re-engagement, and compliance programs
• Excellent communication & listening skills
• Superior interpersonal, customer service & time management skills
• Be upbeat and self-motivated
• Professional attitude, friendly & team player
• Ability to problem solve & prioritize tasks
• Able to manage multiple high priority tasks at any given time
• Reliable, detail oriented, organized, quick learner and thinker
• Health centered & patient-focused mindset
• Experience in Open Dental practice management software a plus

Job requirements include:

• First point of contact for our patients, playing a key role in ensuring welcoming and professional experience
• Answer phone calls and respond to patient inquiries
• Manage patient check-in and check-out
• Schedule, cancel and reschedule patient appointments
• Assist with patient billing; to include providing detailed explanation of procedures, insurance coverage and financial policies
• Verify patient insurance coverage and process insurance claims, ensuring accuracy in documentation and timely submission
• Handle patient intake forms, updates and other administrative paperwork as required
• Update patient dental charts and electronic records with x-rays, treatment plans and financial/insurance information
• Calculate fees, coordinate financial agreements and process payment including cash and credit card transactions
• Coordinate with clinical team to ensure seamless communications between front desk and treatment rooms
• Support various office functions and assist with additional administrative tasks as needed

We offer competitive pay commensurate with experience, bonus program, medical benefits, in-house dental program, 401k, holiday pay, vacation & sick pay and CE course reimbursement. If you’re looking for a long-term opportunity to work with a well-known, family-oriented practice, we would love to hear from you.

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Opportunities for advancement
• Paid sick time
• Paid time off
• Professional development assistance
• Tuition reimbursement

Experience:

• Dental Front Desk: 2 years (Required)

Work Location: In person

Salary : $23 - $28