Automotive Service Manager

Overview

We are seeking a highly experienced and motivated Automotive Service Manager to lead our service department. The ideal candidate will possess extensive dealership experience and a strong background in auto service management, with a deep understanding of automotive diagnostics, repairs, and customer service. This role offers an excellent opportunity to oversee daily operations, ensure high-quality vehicle maintenance, and drive customer satisfaction in a fast-paced automotive environment.

Duties

• Manage daily operations of the service department, including scheduling, workflow, and staff supervision
• Oversee all aspects of vehicle repairs and maintenance, including oil changes, brake repairs, transmissions, suspension, tire services, and diesel engine repairs
• Ensure technicians perform quality work adhering to safety standards and manufacturer specifications
• Facilitate upselling of additional services and vehicle repairs to maximize revenue opportunities
• Conduct auto estimating and service writing to accurately assess customer needs and prepare repair orders
• Maintain high levels of customer service by addressing client concerns promptly and professionally
• Oversee inventory management for parts and supplies required for various automotive repairs
• Train and mentor technicians on new procedures, diagnostics, and repair techniques
• Handle cash handling procedures and ensure proper documentation of transactions
• Promote a positive team environment focused on efficiency, safety, and exceptional service delivery

Requirements

• Proven experience with a strong background in auto service management
• Extensive knowledge of automotive diagnostics, mechanical systems, and vehicle maintenance procedures
• Hands-on experience with auto repair, including transmissions, oil changes, auto body repair, air brakes, alignment, shocks & struts, tire services, and brake repair
• Experience working with service technicians and understanding their workflows
• Ability to upsell services effectively while maintaining integrity and customer trust
• Strong skills in auto estimating, service writing, and automobile sales processes
• Excellent customer service skills with the ability to communicate technical information clearly to clients
• Mechanical knowledge combined with experience in diesel engines and specialty repairs such as suspension or auto body work is preferred
• Leadership qualities with the ability to manage a team efficiently in a fast-paced environment

This position offers an engaging leadership opportunity within a reputable automotive dealership or service center. The successful candidate will be instrumental in delivering top-tier automotive care while fostering a positive customer experience.

To apply send an email to - phone calls are not accepted at this time.

Job Type: Full-time

Pay: $75,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $75,000