What are the responsibilities and job description for the Medical Receptionist position at Performance Medicine Institute?
The Performance Medicine Institute is a cutting-edge sports medicine clinic committed to transforming how healthcare is delivered. We integrate the latest science in preventive medicine, hormone optimization, physiotherapy, metabolic health, and regenerative treatments.
Position Overview
We are seeking a professional, personable, and highly organized Receptionist to serve as the first point of contact for patients and visitors. This role is crucial to ensuring a seamless, welcoming, and efficient experience from the moment a patient enters our clinic. The ideal candidate will thrive in a fast-paced environment, maintain attention to detail, and support both administrative operations and patient satisfaction.
Key Responsibilities
- Greet patients and visitors warmly, creating a welcoming environment
- Answer phones, triage inquiries, and schedule appointments
- Verify patient demographics, insurance information, and collect copays
- Check patients in and out, maintain daily schedule flow, and coordinate with clinical staff
- Manage incoming and outgoing correspondence, including faxes and secure messages
- Maintain a clean and professional front office and waiting area
- Assist with administrative projects and record keeping as needed
- Support patient engagement by providing helpful information about services and follow-ups
Qualifications
- High school diploma or equivalent required; associate’s degree preferred
- 1–2 years of experience in a medical office or front desk setting strongly preferred
- Familiarity with electronic medical records (EMR); eClinicalWorks experience is a plus
- Excellent communication skills, both verbal and written
- Ability to manage multiple tasks with professionalism and poise
- Strong organizational skills and attention to detail
- Enthusiasm for health, wellness, and patient care
- Bilingual English/Spanish preferred
- Experience in phlebotomy/medical assisting as a back-up is desired but not necessary
Why Join Us?
- Collaborative, science-driven clinical environment
- Opportunity to be part of an innovative, patient-centered care model
- Professional development and training opportunities
- Competitive compensation and benefits package
- Modern, tech-enabled workspace
- Medical insurance, 401k, PTO included
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Application Question(s):
- Have you used eClinicalWorks before? If so, for how long?
Work Location: In person
Salary : $21