What are the responsibilities and job description for the Ecommerce Marketplace Distribution Associate position at Performance Health Supply,LLC?
Performance Health is seeking an Ecommerce Marketplace Distribution Associate to join our team. In this role, you will be responsible for the accurate and timely fulfillment of customer orders across multiple ecommerce platforms. This role supports end-to-end marketplace operations including picking, packing, shipping, inventory accuracy, and compliance with marketplace-specific requirements. The associate ensures orders meet strict service-level agreements (SLAs), quality standards, and platform compliance while maintaining a safe and organized distribution environment.
Essential Job Duties & Responsibilities
- Pick, pack, and ship ecommerce orders in accordance with marketplace requirements (e.g., Amazon, Walmart, Shopify, DTC platforms)
- Meet or exceed productivity, accuracy, and on-time shipment metrics tied to ecommerce SLAs
- Ensure correct labeling, packaging, documentation, and carrier selection for marketplace orders
- Use WMS and RF scanning devices to accurately track inventory movement and order fulfillment
- Perform inbound, outbound, cycle counting, and inventory reconciliation activities
- Maintain compliance with GDP, GMP, UL certification, and applicable HazMat regulations
- Identify, report, and escalate inventory discrepancies, order errors, or system issues
- Follow all standard operating procedures (SOPs), best operating practices (BOPs), and marketplace compliance rules
- Maintain a clean, organized, and safe work area at all times
- Notify leadership of unsafe conditions or process risks within the work area
- Demonstrate effective communication and teamwork in a fast-paced ecommerce environment
- Support peak volume periods, promotions, and time-sensitive fulfillment demands
- Performs other duties as assigned
Job Qualifications
- High school diploma or equivalent
- 1-3 years of warehouse, fulfillment or distribution center experience
- Ability to learn and operate WMS, RF scanning devices, and shipping software (e.g., FedEx Ship Manager, UPS WorldShip)
- Basic computer skills or ability to learn ecommerce-related systems
- Strong attention to detail and accuracy
- Ability to read, understand, and apply customer and marketplace order requirements
- Basic math skills and logical reasoning
- Problem-solving, organization, and time management skills
- Ability to lift and/or move up to 70 pounds
Benefits
- Our benefits include healthcare; insurance benefits; retirement programs; paid time off plans; family and parenting leaves; wellness programs; discount purchase programs.
- This is a full-time position with a competitive hourly pay rate plus benefits.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Performance Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender, gender identity, sexual orientation, race, color, religion, national origin, disability status, protected Veteran status, age, genetic information, and any other characteristic protected by law.