What are the responsibilities and job description for the IT Business Analyst position at Performance Food Group?
Job Description
The primary role of the business analyst is to ensure that business processes and supporting systems continue to meet end users' needs. This position is a key liaison between the technical IT staff that implements application-based solutions and the line-of-business staff that performs the process work. Business analysts must be able to straddle the IT and business domains and communicate (or broker communications) between each side. This person is a hands-on worker who will drive the creation of process models (primarily conceptual/logical models) and work with others to provide the supporting process ecosystem and implementations (including screen interactions, dashboards, rule management and optimization algorithms). This position deals with the more tactical, day-to-day aspects of discovering, validating, documenting and communicating business related knowledge through modeling, simulating, and analyzing current and future states. The business analyst ensures that changes to the process environment are carried out in a seamless fashion.
Position Responsibilities may include, but not limited to:
Bachelors or Associate’s degree in Information Systems, Management Information System, Computer Science or related field
Ability to be understand and balance the needs and desires of both business and IT
Ability to adapt to rapidly changing technology and apply it to business needs
Strong analytical and conceptual skills, and the ability to create original concepts on projects
Ability to analyze project needs and determine the resources needed to meet objectives, and to solve problems that involve remote and elusive symptoms, often spanning multiple environments in a business area
The primary role of the business analyst is to ensure that business processes and supporting systems continue to meet end users' needs. This position is a key liaison between the technical IT staff that implements application-based solutions and the line-of-business staff that performs the process work. Business analysts must be able to straddle the IT and business domains and communicate (or broker communications) between each side. This person is a hands-on worker who will drive the creation of process models (primarily conceptual/logical models) and work with others to provide the supporting process ecosystem and implementations (including screen interactions, dashboards, rule management and optimization algorithms). This position deals with the more tactical, day-to-day aspects of discovering, validating, documenting and communicating business related knowledge through modeling, simulating, and analyzing current and future states. The business analyst ensures that changes to the process environment are carried out in a seamless fashion.
Position Responsibilities may include, but not limited to:
- Serve as key liaison to other departments that have specific business functions.
- Collaborate with departments to identify, document and communicate business needs and provide IT solutions.
- Plan, elicit, capture, analyze and validate business, functional and technical requirements.
- Facilitate requirements elicitation sessions and walkthroughs with business and IT resources.
- Perform current state analysis of existing business systems, applications and functions.
- Produce timely and high quality requirements-related work products, including requirement specifications, process flows, mock-ups and wireframes.
- Answer questions and clarify requirements for projects and enhancements during the estimation process.
- Plan, facilitate and execute system / functional testing and UAT for projects and enhancements.
- Become deeply immersed and knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects.
- Understand the relationships, dependencies and impact of neighboring business functions.
- Understand core systems, applications and technical platforms.
- Document, analyze and assess current business processes and underlying systems / applications.
- Evolve into a subject-matter expert who can easily liaise between IT and other departments.
- Collaborate with other departments and IT to develop business cases associated with new project requests.
- Coordinate tactical-related business requests for IT development enhancements.
Bachelors or Associate’s degree in Information Systems, Management Information System, Computer Science or related field
Ability to be understand and balance the needs and desires of both business and IT
Ability to adapt to rapidly changing technology and apply it to business needs
Strong analytical and conceptual skills, and the ability to create original concepts on projects
Ability to analyze project needs and determine the resources needed to meet objectives, and to solve problems that involve remote and elusive symptoms, often spanning multiple environments in a business area