What are the responsibilities and job description for the Loan Operations Assistant position at Performance Bankers?
Who we are
We are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we build and the lives we impact. We offer the strength of a big bank combined with local decision-making and hometown involvement, setting our community bank apart from the rest.
Our mission
Our mission is to support the financial goals of individuals and businesses in the communities we call home by offering every person a better banking experience.
Our values
- Passion: We have an unrelenting drive to be great. Quality service is our #1 priority.
- Commitment: We do not shy away from accountability. We together as a team and embrace the spirit of service.
- Leadership: We are competitive leaders in our markets and a go-to source for finance and lending.
- Community: We’re proud to support each other and our local communities. We win when our customers win.
To learn more about us, visit www.firstsavingsbanks.bank.
About the role
The Loan Operations Assistant position performs a variety of duties essential to day-to-day bank operations. This role will be trained to handle a variety of key areas, including booking loans for the Institution, assisting the branches with posting transactions and managing the Escrow Portfolio for the Institution. This role is key to ensuring that the bank runs smoothly. This role is best suited for those who enjoy a variety of tasks in their day and is ideal for detail orientated individuals wishing to grow their loan skillset.
The preferred location for this position is Beresford, SD, and Deming, NM. Internal applicants may be considered in other branches as long as there is available space to house this role.
What you will do
- Assists loan admins and lenders with day-to-day transactions, such as loan payments, loan advances, and answering questions regarding their status of loans.
- Communicates with branch personnel to correctly resolve transaction discrepancies.
- Handles transaction and exception processing as appropriate for non-posts, payments, advances, ACH's, and Mobile Transactions.
- Assists with duties related to Loan Processing, including sending wires.
- Helps ensure policies under areas of responsibility are followed and exceptions properly documented.
- Performs other duties as assigned.
What you will need
- Exposure to basic principles of banking
- Strong communication and customer service skills required.
- Ability to multitask in a fast-paced environment.
- Detail oriented
- Self-starter with good time management skills
What we offer
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation, Sick, and Holiday time
- A competitive 6% 401k match
- And more!
Candidate must pass a pre-employment screening including credit history and criminal record check.
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.