Reservation and Sales Specialist (Fulltime)

There’s a lot to love about a career with Perfect Pet Resort. We believe that happy pets make happy people, and we’re committed to bringing out the best in every pet. Surround yourself with wagging tails and sloppy kisses. Hear our clients’ happy voices when you have helped them design their beloved pet's perfect vacation, day-at-the-spa, or training session.

This highly interactive position provides a unique opportunity to serve pet parents with care and focus. Whether in person or by phone, you will pair services specific to the individual pet’s needs resulting in happy pets and happy people. Perhaps most importantly, you’ll nurture and deepen relationships with hundreds of current clients, encouraging them to return and advocate on our behalf.

Responsibilities

• Greet clients with genuine enthusiasm by phone or in person
• Schedule and give engaging facility tours
• Attentively tend to client needs
• Take detailed reservations on the phone and in person
• Knowledgeably present products and services to clients and potential clients
• Ensure happy and safe pet vacations by accurately entering client data
• Maintain relationships with our clients by providing exceptional customer service

Required Knowledge, Skills, and Abilities

Our ideal candidate thrives when working with people in a fast paced, detail oriented, and caring operation. This position requires at least 3 years of proven and professional full time sales experience. Additional requirements include energetic phone skills, proficient computer skills, and excellent communication skills. Must be able to work evenings, weekends and holidays. This is a year-round position.

Benefits and Perks:

• Competitive hourly wage
• Health, dental and vision insurance coverage for full-time employees
• Life and disability insurance coverage
• Retirement savings plan with employer matching
• Paid time off and holiday pay
• Employee events
• Employee discounts on pet services and products
• Opportunities for career advancement and professional development
• Pay range $16-$20 per hour

If you're ready to make a positive impact in the lives of pets and their owners, don't hesitate to apply now and become part of our team at Perfect Pet Resort!