What are the responsibilities and job description for the Housekeeping Manager position at Peregrine Hospitality?
The Executive Housekeeper must be dedicated to producing a high quality Housekeeping product in order to have a seamless guest experience. Overseeing the daily Housekeeping and Laundry Operations, ensures the cleaning standards are met to the highest quality.
Essential Functions:
- Oversees all aspects of the hotels cleaning operations.
- Train Housekeeping employees to achieve standard of cleanliness in guest rooms.
- Conduct employee performance reviews.
- Inspect rooms on a daily basis that are assigned on specific floors.
- Guest rooms and hallways are maintained to a standard.
- Inventory of guest supplies, linen and cleaning supplies.
- Participate in managing labor controls and Housekeeping budget.
- Monitor cost controls within the Housekeeping department (labor, supplies).
- Assist in conducting monthly staff meetings.
- Follow and enforce hotel standards, operational procedures, and the “4 Keys” service principles, while actively seeking opportunities to enhance housekeeping operations.
- Perform other tasks or projects as assigned by hotel management and staff.
Skills and Abilities:
- Understand the mission, vision, and goals of the hotel.
- Bi-lingual in Spanish and English to effectively communicate.
- Strong computer skills and proficient in Microsoft Office.
- Strong leadership skills and the ability to apply them in a dynamic environment.
- Establish goals and objectives for department.
- Well organized, focused and complete all work assigned.
- Work cohesively with co-workers and all departments as part of a team.
- Build morale and promote positive employee engagement.
- Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
- Ability to read, comprehend, and write instructions, correspondence, reports, and memos.
- Ability to communicate verbally with guests, management, and co-workers.
- Ability to effectively present information to associates, management, guests, and the public in one-on-one and group situations.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to understand guest service needs.
- Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.
Job Qualifications/Requirements:
Education: High School diploma or GED equivalence required.
Experience: Minimum 1 years’ experience in a similar role; hotel experience preferred
Additional: Will be required to work flexible scheduled shifts based on business needs
Pay: This role has an annual salary range of $55,000-$60,000 and is eligible for an incentive plan.
Physical Requirements:
The minimum physical requirements for this position include but are not limited to:
- Must be able to lift and/or carry up to 50 pounds frequently to assist guests
- Ability to stand and walk for extended periods of time
- Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
- Ability to bend and twist, push, and pull, stoop, and kneel
- Ascend and descend a ladder
Reasonable Accommodation Statement
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Disclaimer
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: selectserviceshr@PeregrineHG.com.
Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.
I acknowledge that I have received, read, and understood the job description. I understand the responsibilities, duties, and expectations outlined in this description and agree to perform them to the best of my ability. I understand that the job description is intended as a general guideline and may be changed as necessary to meet the company's needs.
Salary : $55,000 - $60,000