What are the responsibilities and job description for the Receptionist/Front Desk At Optometry Office position at Perception Optometry?
Overview:
Optometry practice in beautiful La Canada Flintridge looking for a friendly and energetic team member to join our team. As the first point of contact for our company, you will play a crucial role in providing exceptional customer service and ensuring smooth office operations. Candidate should be reliable, organized, detail-oriented and have exceptional customer service skills.
Responsibilities:
- Greet and welcome visitors in a professional and friendly manner
- Patient Registration
- Answer phone calls, take messages, and redirect calls as necessary
- Manage the company calendar, schedule appointments, and coordinate meetings
- Perform administrative tasks such as filing, data entry, and document preparation
- Insurance Pre-Certifications/ Check Authorizations
- Collect Co-pays, Balances, Deductibles
- Maintain office supplies inventory and place orders when needed
- Provide support to other departments as required
- Handle sensitive information with confidentiality
- Work up patients/perform certain tests before the patient is seen by the doctor
Work Location: In person
Requirements:
- Proven experience as a Receptionist in Optometric setting
- Excellent customer service skills with the ability to handle inquiries and resolve issues effectively
- Knowledge of Fee Charges for visits, collect correct payments
- Strong organizational skills with the ability to multitask and prioritize tasks
- Proficient in computer applications such as Microsoft Office and EHR
- Attention to detail and strong proofreading skills and ability to type accurately
- Previous experience as a receptionist for Optometry Practice is a plus
Minimum Education & Experience
- High School Diploma or GED
- Computer Skills, EHR, Word, Excel
- 1 year experience as an receptionist in a medical setting is a must/Optometry Receptionist preferred
- Bilingual in Spanish a plus
Job Types: Full-time, Part-time
Pay: $ $23.00 per hour
Benefits:
- Employee discount
- Vision insurance
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Required)
Experience:
- Front Desk Receptionist: 1 year (Required)
Ability to Relocate:
- La Cañada Flintridge, CA 91011: Relocate before starting work (Required)
Work Location: In person
Salary : $23