What are the responsibilities and job description for the Front House Team Member position at Peppermint Paddy’s?
Overview
We are seeking a dynamic and enthusiastic Front of House Team Member to join our team. In this role, you will be the face of our establishment, providing exceptional customer service and ensuring a welcoming environment for all guests. Your responsibilities will include managing customer interactions, processing orders, and maintaining cleanliness in the front-of-house area. If you thrive in a fast-paced environment and enjoy working with people, this position is perfect for you. TIPS INCLUDED!
Responsibilities
- Greet customers warmly and provide them with menus or information about daily specials.
- Take customer orders accurately and efficiently, ensuring all details are captured.
- Process payments using cash handling procedures while maintaining accuracy in transactions.
- Upsell menu items and promote special offers to enhance the customer experience.
- Maintain cleanliness and sanitation standards in the dining area, including tables and service stations.
- Assist with food preparation or restocking supplies as needed during busy periods.
- Address customer inquiries or concerns promptly and professionally to ensure satisfaction.
- Collaborate with kitchen staff to ensure timely service and quality food delivery.
Experience
- Previous experience in the food industry or restaurant setting is preferred but not required.
- Strong customer service skills with a friendly demeanor and positive attitude.
- Basic math skills for handling cash transactions and understanding retail math concepts.
- Time management abilities to handle multiple tasks efficiently during peak hours.
- Familiarity with sales techniques and upselling strategies is a plus.
- Ability to work well in a team-oriented environment while maintaining individual accountability for tasks.
Join us as we create memorable dining experiences for our guests!
Job Type: Part-time
Pay: $12.00 - $14.00 per hour
Benefits:
- Employee discount
- Paid training
Work Location: In person
Salary : $12 - $14