What are the responsibilities and job description for the Spa Concierge position at Peppermill Resort Spa Casino?
The Spa Concierge is responsible for greeting guests, providing personalized assistance, explaining and booking spa facilities and services.
Duties:
Duties:
- Greet and process guests checking in and out.
- Schedule appointments for all spa treatments and assists guests in selecting spa services and retail items.
- Answer phone calls in a friendly and timely manner.
- Maintain awareness and knowledge of new products, services, packages, treatments, and procedures.
- Ensure that supplies are available and that the facilities are kept clean, always stocked and in safe condition.
- Must be 18 years of age or older.
- Experience in spa operations and procedures as well as cash handling preferred.
- Must be able to lift a minimum of 25 lbs.
- Must be able to verbally communicate with guests and co-workers.