What are the responsibilities and job description for the Catering Coordinator position at Peppermill Resort Spa Casino?
The Catering Coordinator is responsible for managing food operations for special events including meeting guests, overseeing food presentations, coordinating events and décor tasks, managing staff and performing administrative duties.
Duties:
Duties:
- Establish and maintain a positive and professional relationship with in-house and outside clients through effective, accurate, timely and reliable communication and action.
- Answer all incoming phone calls to the Catering main line utilizing friendly, proper phone etiquette.
- Coordinate and monitor all In-house departmental events, block and contract appropriate space.
- Prepare and update Banquet Event Orders and estimates in a timely manner, coordinating with the banquets department on events.
- Attend meetings and communicate updates with management and team members and other appropriate departments.
- Maintain and process monthly reports.
- Interact positively with others as a contributing catering team member.
- Maintain and continually update all SOP’s.
- High school diploma or G.E.D.
- Minimum one year experience in an office environment.
- Previous experience in customer service and in a hotel/resort environment is preferred
- Working knowledge of Word/Excel/Outlook and general computer skills, with experience in Salesforce/Delphi preferred.
- Must possess excellent communication skills.