What are the responsibilities and job description for the Boutique Sales Associate position at Peppermill Resort Spa Casino?
The Boutique Sales Associate assists guests within our high-end boutiques at the Peppermill by providing outstanding customer service.
Duties:
Duties:
- Process transactions quickly and accurately, reducing the customers’ waiting time.
- Answer all incoming calls with a professional greeting and transfer calls to the proper department when needed.
- Actively engage customers in conversation and assist in the understanding, description and selection of merchandise.
- Utilize working knowledge of all retail merchandise including price and special products.
- Accurately execute any merchandise returns/exchanges directed by a member of the retail management team.
- Execute daily operations, day-to-day goals and priorities assigned by management.
- Actively maintain the store appearance; keeping merchandise organized and attractively displayed, dust and clean shelves regularly and arranging merchandise to maintain the highest level of visual presentation.
- Assist with special projects, as well as provide other departmental assistance as needed.
- Attend occasional departmental meetings after hours and participate in training opportunities.
- Must be 21 years of age.
- Minimum of six months experience in retail preferred.
- Be able to lift 25 lbs. frequently.
- Must be willing to work a flexible schedule that includes nights, weekends, holidays and special events.
- Must present a neat, professional appearance following all retail associate dress code requirements.
- Able to speak, read and write in English.