What are the responsibilities and job description for the Arcade Attendant Part Time position at Peppermill Resort Spa Casino?
Job Summary:
To ensure guest service needs regarding purchases, prize redemption and game play in the arcade. Create and maintain a clean, safe and enjoyable environment for all guests.
Essential Functions:
To ensure guest service needs regarding purchases, prize redemption and game play in the arcade. Create and maintain a clean, safe and enjoyable environment for all guests.
Essential Functions:
- Providing superior guest service
- Instruct guests on the products of the facility and how to use them (i.e. games, debit card system, redemption purchases and arcade club)
- Sell debit cards, redemption tickets and party packages
- Redeem redemption merchandise
- Create guest accounts
- Communicate any equipment malfunction to technician, lead or manager
- Cleaning, detailing and testing games
- Ensure all guests are following the rules
- Communicate any guest or other issues to a lead or manager ASAP
- Possess excellent guest service skills
- Possess good verbal communication skills.
- Ability to interact well with children and adults
- Ability to understand basic arcade game operation
- Ability to make change accurately
- Ability to lift 15 lbs. weight from the floor.
- Ability to multitask.
- Ability to read small numbers.
- Ability to accurately complete a detailed daily checklist