Receptionist / Front Office Support

Company Mission: To be the premier employer for individuals with disabilities.

Title: Reception / Front Office Support

Essential Duties and Responsibilities:

• Answer mainline phone and transfers calls.
• Sort and distribute office mail.
• Perform clerical duties and administrative support as required: Filing, data entry, maintaining office records.
• Page employees and relay messages as needed.
• Greet and welcome guests upon entry of the building.
• Handle customer inquiries as needed.
• Order office and maintenance supplies.
• Update maintenance tracker.
• Amazon Gait Belt order fulfillment.
• com order fulfillment.
• Light bookkeeping required.
• Provide as a backup to others within the office as needed.
• Other duties as assigned.

Work Conditions:

• Must be willing to work 40 hours per week.
• Work done primarily in a manufacturing and office environment.

Knowledge, Skills, and Abilities:

• Willingness to learn other tasks to provide back up and support.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking skills.
• Strong attention to details.
• Ability to remain calm and professional under pressure.
• Ability to establish priorities, work independently, organize, and proceed with objectives with minimal supervision.
• Positive attitude and a team player.
• Knowledge of basic office systems and software: MS Word, MS Excel, MS Office, etc.
• Knowledge of Sage 100 Accounting preferred but not required.
• Knowledge of ADP preferred but not required.
• Knowledge of administrative practices and procedures, such as business letter writing and the operation of standard office equipment, including printer, fax machine, and copy machine.
• Previous experience in customer service or front desk role preferred.
• Must be accepting of interruptions made by employees.
• Work is done primarily in an office environment.
• Ability to work flexible hours, including evenings or weekends, if required. (not often).
• High school diploma or equivalent; additional qualifications in business or hospitality are a plus.

Education/Experience:

• High School diploma / equivalent or higher.

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• PTO
• 403B - retirement plan
• Long Term Disability
• Hospital Indemnity
• Legal
• Accident Insurance
• Critical Illness
• Employer paid Life Insurance
• Employer paid Short Term Disability
• Bonus Opportunities