What are the responsibilities and job description for the Receptionist / Front Office Support position at Peoria Production Shop?
Company Mission: To be the premier employer for individuals with disabilities.
Title: Reception / Front Office Support
Essential Duties and Responsibilities:
- Answer mainline phone and transfers calls.
- Sort and distribute office mail.
- Perform clerical duties and administrative support as required: Filing, data entry, maintaining office records.
- Page employees and relay messages as needed.
- Greet and welcome guests upon entry of the building.
- Handle customer inquiries as needed.
- Order office and maintenance supplies.
- Update maintenance tracker.
- Amazon Gait Belt order fulfillment.
- com order fulfillment.
- Light bookkeeping required.
- Provide as a backup to others within the office as needed.
- Other duties as assigned.
Work Conditions:
- Must be willing to work 40 hours per week.
- Work done primarily in a manufacturing and office environment.
Knowledge, Skills, and Abilities:
- Willingness to learn other tasks to provide back up and support.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking skills.
- Strong attention to details.
- Ability to remain calm and professional under pressure.
- Ability to establish priorities, work independently, organize, and proceed with objectives with minimal supervision.
- Positive attitude and a team player.
- Knowledge of basic office systems and software: MS Word, MS Excel, MS Office, etc.
- Knowledge of Sage 100 Accounting preferred but not required.
- Knowledge of ADP preferred but not required.
- Knowledge of administrative practices and procedures, such as business letter writing and the operation of standard office equipment, including printer, fax machine, and copy machine.
- Previous experience in customer service or front desk role preferred.
- Must be accepting of interruptions made by employees.
- Work is done primarily in an office environment.
- Ability to work flexible hours, including evenings or weekends, if required. (not often).
- High school diploma or equivalent; additional qualifications in business or hospitality are a plus.
Education/Experience:
- High School diploma / equivalent or higher.
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- PTO
- 403B - retirement plan
- Long Term Disability
- Hospital Indemnity
- Legal
- Accident Insurance
- Critical Illness
- Employer paid Life Insurance
- Employer paid Short Term Disability
- Bonus Opportunities