What are the responsibilities and job description for the Information Technology Support Technician position at PeopleSolutions, Inc.?
IT Support Technician
Roanoke, VA
Our client, a global leader in industrial systems for manufacturing environments, is seeking an IT Support Technician to join their growing IT team. This is an excellent opportunity for someone with strong PC hardware/software skills who enjoys hands-on technical work and supporting end users. With a new manager in place, this role offers immediate impact, training opportunities, and long-term career growth within a major corporation.
Key Responsibilities
- Load, build, image, and configure laptops and desktops
- Install and support software applications
- Troubleshoot PC hardware, peripherals, and basic IT issues
- Prepare and clone systems for deployment to end users
- Deliver excellent customer service and technical support
What We’re Looking For
- Experience building and configuring computers
- Strong troubleshooting skills (PCs and peripherals)
- Solid communication and customer service abilities
- Attention to detail and willingness to learn
This role is ideal for someone looking to grow their IT career, gain exposure to industrial/manufacturing environments, and be trained by an experienced team.