What are the responsibilities and job description for the L2 IT Services Technician position at PeopleSharp?
Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others?Clarity Technology Group, a Managed Service Provider comprised of a hard-working and close-knit team is searching for a new IT Services Technician. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We offer comprehensive benefits to promote health and wellness among our staff. This is a hybrid position in Schaumburg, IL.We’ll Provide:A collaborative work environment with the ability to learn about many different industriesSalary of $65,000-75,000Room for professional growthRobust benefits, including health, dental, and vision insurance, a 401(k) plan, life insurance, and both short- and long-term disability coverageWhat You'll Do:Implement, and support primarily Microsoft solutions both in the cloud and on-premises for organizations ranging from a dozen to hundreds of usersImplement and support Microsoft cloud technologies including O365, Azure, Entra ID, Intune, and SSOImplement and support Microsoft on-premises technologies including Windows, Hyper-V, and ADConfigure and deploy new laptop and desktop systemsDocument incidents and follow resolution proceduresProvide exceptional customer service at all timesSkills You'll Need:2 Years supporting Microsoft cloud technologies (O365, Azure, Entra ID, Intune, etc.)2 Years supporting Windows Server and Active Directory2 Years working with networking and firewallsEnjoy working as part of a collaborative team and in a fast-paced environmentAnalytical thinking, problem solving, and the ability to learn quicklyAbility to work a light, rotating on-call scheduleTechnical curiosity!Associate's or Bachelor's degree in an Information Technology related field is preferredProficiency or familiarity with Connectwise, Datto, Ninja, or similar productsAbility to travel to head office in Madison, WI on occasion preferred, including one week at the start of the roleNext Steps:Quick apply with your resume hereOrGet a head start on our application and aptitude testing process here: https://www.ondemandassessment.com/o/JB-1X2AECPG6/landing?u=1182753
Salary : $65,000 - $75,000