What are the responsibilities and job description for the Part-time Customer Service Representative-Minot Location position at Peoples State Bank of Velva?
PSB is looking for an outgoing, customer oriented individual who is looking at either starting a career in the banking industry or the perfect job for part time work. Our family owned bank offers a relaxed environment committed to providing the ultimate customer experience. This position would serve as a Customer Service Representative primarily in our Minot office with possible occasional shifts being conducted out of our Velva office. If this sounds like a great position, we would love to have you on our team.
Responsibilities
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Skills
- Proven customer support experience or experience as a client service representative
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school degree
Work Remotely
- No
Job Type: Part-time
Pay: $16.00 - $20.00 per hour
Work Location: In person
Salary : $16 - $20