What are the responsibilities and job description for the Pharmacy Manager (Technician-Led Model) Central Austin position at Peoples RX?
NOW HIRING: Pharmacy Manager (Technician-Led Model) Central Austin
Peoples Rx is a locally-owned, holistic pharmacy that has served the Austin community for over 40 years and remains a beloved Austin institution.
We are seeking an experienced Pharmacy Technician to step into a Pharmacy Manager role at one of our key retail locations. This is a high-impact leadership position responsible for overseeing daily pharmacy operations, supporting team development, and ensuring an exceptional patient experience.
This location also serves as a central hub for company-wide vaccination efforts, requiring strong attention to detail, organization, and the ability to manage high-volume, compliance-driven workflows.
This is a highly trusted role with significant responsibility and visibility across the organization..
Position Overview
As a Pharmacy Manager, you will lead the technician team, support pharmacy operations, and help drive consistency, efficiency, and service excellence. This role requires a strong leadership presence, operational awareness, and the ability to balance multiple priorities in a fast-paced retail environment.This is an opportunity for a seasoned technician to step into a leadership role with meaningful operational impact
This is a full-time position, and candidates should be available to work 40 hours per week with a consistent and reliable schedule.
Key Responsibilities
Leadership & Team Development
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Provide daily leadership, direction, and support to pharmacy technicians
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Train, mentor, and develop team members, supporting onboarding and ongoing growth
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Help foster a positive, accountable, and team-oriented work environment
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Collaborate with leadership on staffing needs and hiring decisions
Operations & Workflow Management
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Oversee daily pharmacy workflow, ensuring efficiency, accuracy, and patient safety
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Assign workstations, manage task prioritization, and adjust staffing as needed
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Support and improve systems and procedures to enhance operational effectiveness
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Serve as the primary point of contact for technician guidance and workflow troubleshooting
Vaccination Program Support
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Coordinate and support centralized vaccine operations across the company
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Ensure compliance with all applicable federal, state, and company guidelines related to pharmacy operations and vaccination processes, including vaccine handling, storage, and administration
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Assist in planning for seasonal demand, including high-volume vaccination periods
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Maintain organization and compliance with all vaccination-related processes
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Maintain accurate documentation and adherence to regulatory requirements, including HIPAA and vaccine-related protocols
Customer Experience
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Lead by example in delivering a welcoming and knowledgeable customer experience
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Handle complex or sensitive customer interactions with professionalism and care
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Support a service culture that reflects Peoples Rxs commitment to wellness and community
Requirements
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Active TSBP Pharmacy Technician license
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3 years of retail pharmacy experience (required)
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Prior leadership or lead technician experience
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Strong knowledge of pharmacy workflow, systems, and terminology
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Strong understanding of pharmacy operations, including regulatory and compliance standards (e.g., HIPAA, vaccine handling and documentation, and applicable state/federal guidelines)
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Excellent customer service and communication skills
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Ability to multitask and maintain attention to detail in a fast-paced environment
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Ability to stand for extended periods and perform physical job duties
What Were Looking For
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A confident, steady leader who can guide a team and manage daily operations
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Someone who takes ownership, demonstrates accountability, and can be relied upon to manage complex, high-responsibility workflows
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A problem-solver who can think on their feet and adapt quickly
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A team player who supports both staff and leadership
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Strong attention to detail with a clear understanding of the importance of regulatory compliance in a pharmacy setting
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A hands-on leader who is comfortable working alongside the team in a working manager capacityactively supporting daily technician responsibilities while leading operations and workflow
Benefits Include
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Medical, Dental, Vision and Life Insurance
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401(k) with employer match
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Paid Time Off (Vacation & Sick)
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Holiday Pay
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Employee Assistance Program (EAP)
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Generous employee discount
Starting pay range: $28-32/hour (based on experience)