Billing & Compliance Officer

Job Overview

Peoples Development Services (PDS) is a local community clinic in Saint Paul. PDS has an opportunity for a full time Billing & Compliance Officer. We are seeking a dynamic and detail-oriented Billing & Compliance Officer to join our team. As a billing specialist you are responsible managing billing processes for all clinic services, ensuring compliance with applicable regulations, and maintaining accurate financial records. Provides customer support to patients and their families regarding billing issues. Providing support and ongoing training to our organization staff.

Responsibilities

• Manage billing processes using various billing software including Procentive, Availity, MN-ITS and insurance companies portal.
• Oversee accounts receivable and collections account management, ensuring prompt follow-up on overdue payments and resolving billing discrepancies.
• Perform account reconciliation, journal entries, and double-entry bookkeeping to maintain precise financial records aligned with GAAP (Generally Accepted Accounting Principles).
• Weekly submission of billing all agency services.
• Communication with Staff, State, Counties, HMO's and third party providers.
• Submit weekly report of ongoing and pending billing services to management.
• Verify clients eligibility for services on monthly basis before services are provided.
• Submit billing corrections to insurance companies & follow up all denied claims.
• Conduct data entry and analysis using Excel formulas, spreadsheets, and other financial software to support revenue cycle management and financial reporting.
• Collaborate with clients through effective communication to resolve billing issues, clarify account statuses, and enhance customer service experiences.
• Assist in month-end closing activities including account reconciliation, debits & credits adjustments, and preparing audit-ready documentation.
• Support the organization’s compliance initiatives by monitoring adherence to industry regulations and internal policies related to financial practices.

Experience

• Proven experience in accounting or finance roles with a focus on billing, accounts receivable, or revenue cycle management.
• Familiarity with accounting systems such Procentive, Availity, MN-ITS & HMOs portal.
• Associate and At least 2 year medical billing experience with Mental Health, Case Management & Social Services.
• Strong detail to attention; data-entry and excellent organization skills.
• Good multi-tasking, critical thinking skills and strong attention to detail.
• Independently managing time that's willing to work outside of the office.
• Fast learner with great communication skills.
• An ability to make an immediate and ongoing impact in a fast-paced environment.
• Excellent organizational skills with attention to detail in data entry, account reconciliation, and journal entries.
• Effective communication skills for client interaction via phone or email, coupled with professional phone etiquette.

Join us as a Billing & Compliance Officer where your expertise will directly impact our operational efficiency while ensuring strict adherence to regulatory standards. If you thrive in a fast-paced environment that values accuracy, integrity, and proactive problem-solving — this is the perfect opportunity for you!

Pay: $20.00 - $24.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

• 401(k) matching
• Employee assistance program
• Flexible schedule
• Professional development assistance
• Tuition reimbursement

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Saint Paul, MN 55104 (Preferred)

Work Location: In person

Salary : $20 - $24