What are the responsibilities and job description for the Retail Sales Associate Bilingual position at People Science?
Job description:
Seeking enthusiastic, motivated, and self-driven individuals who want to reshape the way people connect. As a Retail Sales Consultant, you will be part of one of the largest sales channels in the company! Your dynamic personality will forge powerful connections with our customers, while exceeding sales targets, and delivering an unparalleled partner and customer experience.
Responsibilities:
- Connection builder: Your communication skills will be the magic that bridges the digital divide. You will be the first point of contact for our customers, and it's your responsibility to create a positive and welcoming environment. Engage with customers, listen attentively to their needs, and provide personalized guidance to help them find the right products and services.
- Store Expert: As a product expert, you will have a deep understanding of our products and services. Stay up to date with the latest trends and advancements in the telecommunications/mobile industry. This knowledge will enable you to educate customers about different options available and recommend the best solutions to meet their specific needs.
- Problem Solver: Assist customers with billing and service-related questions, ensuring they have a clear understanding of their accounts. Process payments, exchanges, and equipment issues efficiently and accurately. Troubleshoot technical problems and provide solutions, ensuring customer satisfaction and loyalty.
- Brand Ambassador: As the local face of our Company, you will embody the Optimum brand. Demonstrate professionalism, integrity, and enthusiasm in all customer interactions. Represent our company values and create a lasting impression that reflects positively on our brand.
- Team Builder: Work closely with your colleagues to ensure an exceptional customer experience. Share knowledge, assist with complex inquiries, and provide backup support when needed. Foster a supportive and collaborative team environment that contributes to overall customer satisfaction.
Qualifications:
Minimum Qualifications and Essential Functions:
- High school diploma or equivalent is necessary.
- A minimum of one year of retail selling experience.
- Effective communication, negotiation, and problem-solving skills.
- Self-motivator with a knack for working independently.
- Proficient computer and technical skills, that help support the best customer solutions.
- Reliable personal vehicle (where applicable), valid driver license, car insurance, and a satisfactory driving record.
- Physical Abilities: Standing for prolonged periods is part of this role; potential for lifting up to 35 pounds.
- Ability to work full time and weekends as necessary.
What’s In It For You:
- Unlimited earning potential: Base pay Uncapped Commission structure = $100,000 combined income potential.
- Comprehensive training: We'll equip you with the knowledge you need to succeed.
- Top-notch benefits: Medical, Dental & Vision Insurance from day one.
- Time to relax: Enjoy paid vacation and sick pay.
- Incentives galore: Dive into our Sales Incentive and Bonus programs for additional earning opportunities
- Invest in yourself: We offer tuition reimbursement and employee referral earning opportunities.
- Stay connected: Discounted TV/Internet/Phone Employee product benefits.[2]
- Secure your future: Contribute to a 401(k) with company-matched funds.
- Continuous growth: Opportunities for career advancement within our organization.