What are the responsibilities and job description for the Office Operations Supervisor position at People's Resource Center?
PRC is hiring a full-time Office Operations Supervisor to supervise the front desk and general office operations of the organization. The Office Operations Supervisor will be a working supervisor for the front desk team, as well as ensure program and administrative needs are met, and office operations are effective. This is a 40-hour per week position that will work a varied schedule based on the needs of the organization. This position will have an office in our Wheaton Campus, with the expectation that the candidate filling the role will have a regular presence at our Westmont location.
Candidates must be available to work within the following business hours:
- Monday – Thursday: 7:00am – 9:00pm.
- Friday: 7:00am – 5:00pm.
- Saturday: 7:00am – 1:00pm.
Essential Functions:
- Supervise front desk staff.
- Actively work shifts each week, providing coverage for lunch, time off, etc.
- Identify and recommend improvements to front desk procedures; oversee and implement office operations activities according to policies/procedures.
- Provide input to manager on planning and budgeting needs.
- Maintaining an active phone listing, training new employees on phone usage, and providing up-to-date references for users.
- Implement an effective and efficient room scheduling system.
- Provide active shift coverage for front desk staff as needed.
- Other projects as requested.
- Other duties as assigned.
Education/Experience:
- High School Diploma or equivalent required.
- Three (3) years of supervisory experience required.
- Five (5) years of experience in office operations required.
Skills/Knowledge:
- Commitment to PRC’s mission, values, and community focus.
- Ability to multitask in a fast-paced, deadline-driven work environment.
- Ability to work independently after some guidance and direction, with a team, and with a diverse group of individuals.
- Ability to work effectively with volunteers, clients, staff, and visitors.
- Ability to exercise professional judgement to resolve moderately complex problems.
- Excellent organizational, time management, and communication skills.
- Ability to respond appropriately in varied situations.
- Advanced knowledge of Microsoft Office 365 applications.
To see the full job description, please visit here: https://www.peoplesrc.org/employment-opportunities/
To apply, please send your resume and minimum pay requirements.