What are the responsibilities and job description for the Underwriter position at People's Credit Union?
You Belong Here
People’s Credit Union is built on the belief that members and employees should feel a sense of belonging. Based on our Core Values, we created that feeling by design to offer you a genuine sense of community where you are supported personally and professionally.
If you work here, you belong here.
Your Values Align With Ours
We hire employees whose core values match our own. We can train for competency, but if you’re also genuine, trustworthy, earnest, empathetic, and resourceful, we want you on our team.
Your Voice Is Heard
Here, hierarchy doesn’t drive impact - all voices are sought out, heard, and respected. We are listeners, then doers.
Your Team Makes You Stronger
Independent work is expected, but collaboration with compassionate accountability makes us all stronger. Working together, we all learn and grow.
Your Future Is Bright
We recognize that careers are not always straight lines. Professional development is a shared responsibility. We are committed to providing opportunities and resources to help you navigate your career paths and achieve your goals. Let's work together to foster growth and development in our organization.
What we offer
• Health and dental benefits through Blue Cross Blue Shield, plus vision benefits through VSP
• 401(k) and Roth plan with a competitive employer match
• Robust Wellness Program
• Employee Recognition Program
• Fun, food, and events
Position Summary
This position provides an extraordinary member experience by performing work that requires using judgment and discretion in making credit decisions for members seeking a variety of loans for assorted purposes within established guidelines and procedures.
Essential Responsibilities and Accountabilities:
- Demonstrates a high level of accuracy while performing credit analysis of real estate loans including home equity loans and lines of credit
- Reviews credit reports, tax returns, financial documents, loan ratios, and appraisals
- Demonstrates a high level of accuracy while performing credit analysis and maintaining a pipeline of manufactured home, equity, and mortgage loans
- Calculates income from various sources, including but not limited to personal and business tax returns
- Has the ability to manually underwrite loans as well as underwrite through automated processes like Desktop Underwriter (DU)
- Has the ability to create counteroffers in the event that an initial request cannot be met. Looks for solutions and ways to proceed
- Orders AVM/PCR appraisals for Equity products
- Applies Credit Union policies and procedures with respect to the approval and denial of loan applications
- Ensures compliance with industry standards, regulations, and disclosure requirements
- Prepares narratives for loans that require Credit Committee and/or Board review
- Uses risk assessment and risk mitigation skills when making loan decisions to determine an acceptable level of risk
- Verifies that the loan meets program and/or investor specifications/guidelines
- Meets pipeline SLA guidelines to ensure timely credit decisions are made
- Acts as mentor to processing staff involved in processing files to assist them with their knowledge of subject matter such as credit union policies and procedures, loan programs, investor guidelines and other matters as necessary
- Participates in training for staff with lending authority
- Proactively reviews GSE underwriting guidelines changes and brings forth as needed
National Mortgage Licensing System (NMLS) Registration
- Apply for and successfully maintain NMLS registration
- Completion of all assigned trainings per regulations set forth by SAFE Act
- Completion of annual registration renewal process
Key Behavioral Competencies
Organization and Planning
Individuals effective at this competency manage their time wisely and can effectively prioritize work and competing goals and tasks. They have a strong understanding of the needs and can look ahead to determine timing and best approach. They are effective at running meetings efficiently, as well as projects.
Problem Solving and Decision Making
Individuals effective at this competency exhibit good judgment and sound logic. They are able to identify the problem at its core, determine solutions, and make decisions. They are able to identify the core issues by gathering relevant information and including the appropriate individuals and sources to highlight the issue as well as outline solutions. They are committed to solving the issue by making a decision based on the information and taking action.
Industry Knowledge
Individuals who are effective at this competency understand the financial services and credit union industry. They actively seek out information related to the industry and maintain current knowledge of trends. They use the information to help with their initiatives at the organization.
Team Player
Individuals effective at this competency identify with the larger organizational team and their role within it. They are willing and readily share resources, respond positively to requests from other parts of the organization, and support organizational goals. They have empathy for others’ roles and responsibilities and support all members of the organization.
Dependability / Reliability
Individuals effective at this competency understand the importance of consistently meeting commitments and quality of work. They are able to be trusted to be on-time, prepared, and will make decisions that are aligned with the organization’s purpose, values and goals. They communicate when they cannot meet commitments and make plans to cover any commitments they are missing.
Knowledge and Skills
- High school diploma or equivalent
- At least 5 to 10 years’ experience in real estate and/or residential lending operations and knowledge relating to credit fundamentals
- At least two years’ experience in analyzing residential loan applications and making credit decisions
- Excellent oral and written communication skills
- Experience in Windows and Microsoft Office
- Experience in Encompass preferred
- National Mortgage Licensing System (NMLS) registration required
ADA Requirements
Physical Requirements:
- Able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs.
- Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator.
- Must be able to stand for long periods of time.
- Must be able to routinely perform work on computer for an average of 6-8 hours per day.
- Must be able to work additional hours whenever required or requested by management.
- Must be capable of regular, reliable and timely attendance.
Working Conditions:
- Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
An Equal Opportunity Employer, including disability / veterans.