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SENIOR SUPERVISOR, DAY SERVICES

People Inc.
Buffalo, NY Full Time
POSTED ON 5/16/2026
AVAILABLE BEFORE 6/14/2026
Hourly Pay Range: $27.00- $33.72

Shift: Temporary Position. Monday-Friday

As a member of the management team, provide oversight and leadership to the program site. Collaborate with and provide direction and supervision to assigned program staff to ensure quality supports and services are provided to the people we serve in accordance with our Agency Mission. Supports the mission of the department, which is committed to providing a continuum of services and providing opportunities to make choices and develop and achieve their full potential, become active in their program, community, maintain good health, to be treated with respect and dignity and experience personal relationships.

Essential Functions/Responsibilities

  • Ensures program is of high quality and following regulatory requirements and prepared for internal and external reviews and surveys, including adherence to HCBS guidelines.
  • Maintains knowledge of program support area needs (human resources, recruitment, training, information technology, property management, etc.) for communicating needs as appropriate.
  • Coordinates and ensures supports/services are active, inclusive and integrated and that activities participated in are meaningful/person centered providing continual growth.
  • Responsible for attending Life Plan/CFA meetings and development of person centered plans, ensuring daily documentation and implementation of person centered goals.
  • Responsible for fiscal management duties to ensure sound fiscal accountability within the sites and person served accounts. Ensure that audits are completed of personal accounts once a month.
  • Assists with the coordination of placements and ensures pre-admission requirements are met for each new person entering the program. Ensure each person has an appropriately developed person centered plan.
  • Ensures efficient, confidential and comprehensive record keeping as mandated for individual and staff related activities/incidents.
  • Promotes an environment in which individuals’ rights are upheld and individuals continually grow.
  • Ensures regulatory and agency compliance requirements are met.
  • Responsible for coordinating all aspects of individual’s medical and clinical care in conjunction with the site RN and clinicians.
  • Supervises program staff as applicable providing support and leadership. Meets with staff regularly to receive input, provide feedback and disseminate information.
  • Responsible for the training and on-going development of staff to ensure and improve the quality of program.
  • Responsible for ensuring appropriate staffing activities including the selection, supervision and retention of staff to meet the needs of the people we support.
  • Responsible for ensuring all necessary resources are available and provided to staff to ensure their successful completion of duties.
  • Assumes a leadership role in developing and maintaining positive interpersonal relationships/communications with individuals, families, advocates, employees, the support team and the surrounding community/neighborhood and embodying the Agencies Mission and objectives.
  • Participates in and assumes leadership role in project assignments, agency committees, meetings and trainings as required.
  • Monitor and maintain facilities to ensure a safe environment for the health safety and well-being of the people we support and employees.
  • Identifies and takes the necessary action to improve quality of supports and services in all areas.
  • Provides oversight of individual expenditures.
  • Maintains certification in CPR and Strategies for Crisis Intervention and Prevention (SCIP-R).
  • Medication Certification required.
  • Complies with all agency policies and procedures.
  • Other duties as assigned.

Minimum Qualifications

  • Associate’s degree in human services or related area and 1 year of experience, or equivalent combination of education and experience.
  • Completion of and/or enrollment in agency Management Training.
  • Valid Driver’s License that meets agency policy.
  • Lifting requirement of 35 lbs.
  • Physical agility and ability to react to emergency situations, including maintaining Strategies for Crisis Intervention and Prevention (SCIP-R) certification as per regulatory guidelines.
  • CPR certification.
  • Medication Certification required in certified programs only.
  • Ability to meet physical requirements of the position when performing the following: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing.
  • Ability to lift and transfer individuals manually and mechanically as required by prescribed program/plan.

Supervisory Responsiblities

  • Responsible for supervision and development of staff.

Salary : $27 - $34

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