What are the responsibilities and job description for the Air & Ocean Import Coordinator position at People Freight | Freight Forwarding & Logistics Recruitment Specialists?
Our client is seeking a detail-oriented and experienced Air & Ocean Import Coordinator to join their Houston-based freight forwarding team. This role is ideal for a logistics professional with strong import operations expertise who thrives in a fast-paced environment and is committed to delivering exceptional customer service. You will be responsible for coordinating end-to-end import processes, ensuring compliance with all regulations, and maintaining clear communication with clients, carriers, and internal teams.
Why Join Us?
- Competitive salary up to $65,000
- Opportunity to grow within a well-established and expanding freight forwarder
- Collaborative and supportive team culture
- Exposure to diverse global logistics operations
Key Responsibilities
- Manage full-cycle air and ocean import operations, including booking, documentation, tracking, billing, and file closure.
- Coordinate with international agents, carriers, customs brokers, and warehouse partners to ensure timely cargo movement.
- Prepare and verify all required import documentation (commercial invoices, packing lists, HBL/MBL, arrival notices, etc.).
- Monitor and track shipments proactively, providing regular updates to clients and resolving delays or exceptions.
- Ensure compliance with U.S. Customs regulations, partner government agencies, and company procedures.
- Create and maintain shipment records using the company’s TMS; CargoWise experience highly preferred.
- Prepare customer quotations, handle service inquiries, and support key account activities as needed.
- Coordinate delivery arrangements and manage final-mile logistics.
- Review vendor invoices and ensure accurate billing in a timely manner.
- Maintain strong customer relationships through effective communication and professional support.
Qualifications
- 4 years of experience in air and ocean import operations within a freight forwarding environment required.
- Strong knowledge of U.S. Customs requirements, international shipping documentation, and import compliance.
- CargoWise experience strongly preferred; familiarity with other TMS platforms a plus.
- Excellent communication and customer service skills.
- Strong organizational abilities with high attention to detail and accuracy.
Salary : $65,000