Outreach Worker

POSITION OVERVIEW

Provide outreach services to clients in the community and coordinate services between the Agency, community, and home settings. Outreach services target individuals experiencing homelessness, mental health, and substance use disorders.

REPORTING STRUCTURE

There are no staff persons reporting to this position.

SPECIFIC RESPONSIBILITIES

· Conduct street outreach to individuals experiencing homelessness and mental health and substance use disorders.

· Screen clients for eligibility for services, complete intake for Homeless Services and SUD/OUD programs

· Coordinate client care and collaborate with other social and community agencies, advocating for clients;

· Refer clients to other treatment facilities/community resources as required.

· Enroll clients in HMIS and document encounters and progress toward temporary and permeant housing.

· Provide information and resources to clients and families relating to nutrition, medication, side effects, and all physical/psychiatric illnesses, dental care, and substance abuse prevention.

· Practice Harm Reduction practices providing training in communicable disease prevention; prevention of sexually transmitted diseases, including HIV/AIDS, as needed and if credentialed.

· Provide training in the use of naloxone and fentanyl/xylazine test strips.

· Provide clients with harm reduction products; condoms, naloxone, and/or fentanyl/xylazine test strips.

· Act as a liaison between the Agency and various community programs.

· Provide on-call and/or rotating shift duty as needed for evenings, weekends and during emergencies.

PRINCIPAL ACCOUNTABILITIES

Street Outreach and Harm Reduction

Candidate recruitment for the Homeless Services and SUD/OUD programs

Intake and Enrollment in Housing Services

Education and training.

EDUCATION, WORK EXPERIENCE AND JOB REQUIREMENTS

Education: High School Diploma and/or equivalent work experience.

Skill Requirement: Experience working in the housing services and/or outreach field. One to six months OJT required for efficient job performance.

Job Requirements: Excellent communication, problem solving and organizational skills.

COMMENTS

Must exhibit knowledge of mental health treatment