Clinical Program Manager

People Encouraging People is a non-profit behavioral healthcare corporation dedicated to providing life-transforming rehabilitation and support services to people who are disabled or disadvantaged. PEP services are values-based and designed specifically for each individual’s challenges. PEP is committed to helping our clients become accepted and productive members of our community.

Positions available in Baltimore County

POSITION OVERVIEW

Oversee Assertive Community Treatment Team Services that provide advocacy, service coordination, resource procurement, counseling, and support for clients in the program. Ensure high quality and high fidelity ACT services are provided to all clients. Responsible for hiring, supervising and training ACT personnel in addition to the overall management, evaluation, and budget of ACT programs.

SPECIFIC RESPONSIBILITIES

• Hire, supervise, and train staff members; perform evaluations and initiate disciplinary actions as required.
• Direct the day to day clinical operations of the team including scheduling and adherence to agency policies. Lead the morning meetings and the weekly clinical review meeting to assure all clients’ needs are being attained. Evaluate the status of clients and assure that intensity of contact matches the client needs.
• Direct and coordinate the admission and discharge process of clients on and off the team. Assign clients to individual team members for primary responsibility. Monitor and coordinate the referral, intake, and orientation processes for new clients.
• Provide clinical supervision of staff and weekly individual supervision of all staff.
• Review the quantity and quality of services provided and documentation generated by the staff.
• Perform crisis intervention and assistance as necessary.
• Conduct regularly scheduled staff meetings to address concerns.
• Ensure that documentation contained in client records meets accreditation requirements outlined by regulatory agencies.
• Collaborate with the Core Service Agency and other community service organizations to promote the Agency’s mission and procure resources.
• Communicate with other community agencies in regards to clients concerns or needs; schedule and/or attend community meetings as required.

PRINCIPAL ACCOUNTABILITIES

• Staff supervision and development
• Coordinate ACT services to provide quality services
• Client well being (clinically and physically)
• Outside agency participation as required

EDUCATION, WORK EXPERIENCE AND JOB REQUIREMENTS

Education:

• License in a Mental Health Profession in the State of Maryland.
• Master’s Degree in Social Work, Psychology, Counseling, Nursing, or related field.
• At least three years experience working with adults with chronic mental illness.