What are the responsibilities and job description for the Director, Clinical Training & Education position at PENTAX Medical?

Position: Director, Clinical Training & Education

Location:

Charlotte, NC

Job Id: 20260715CTE

# of Openings: 1

About PENTAX Medical
PENTAX Medical is a global medical device company focused on flexible endoscopy systems. As a division of HOYA Holdings we develop, manufacture, distribute and service endoscopic equipment used in hospitals and ambulatory surgery centers globally. At PENTAX Medical, our mission is to improve patient care and healthcare delivery worldwide through innovative endoscopic imaging technologies and solutions.
Driven by our commitment to Quality, Clinically Relevant Innovation, and Simplicity, we are more than just an equipment manufacturer, we focus on:
Endoscopic imaging technology

Clinical education and physician training
Infection prevention and reprocessing solutions
Service and Repair support for endoscopy departments

Position Title
Director, Clinical Training and Education
Location: Charolette, NC
Department: Training and Education
Reports To: Global Director Training & Education

Why Join PENTAX Medical?
At PENTAX Medical, your work has purpose. PENTAX Medical is a HOYA-owned medical technology company that provides endoscopy imaging systems, scopes, and related services for GI, pulmonary, and ENT procedures, helping physicians diagnose and treat diseases using minimally invasive techniques.
Whether you're supporting commercial operations, developing innovative technologies, manufacturing life-saving devices, or enabling exceptional customer experiences, your contributions help improve healthcare outcomes worldwide.
When you join our team, you'll benefit from:

A mission-driven organization dedicated to advancing patient care
A collaborative culture that values innovation, accountability, and teamwork
Opportunities to make a measurable impact on a growing global business
Professional development and career growth opportunities
Competitive compensation and performance-based rewards
Comprehensive healthcare, wellness, and retirement benefits
Generous Paid Time Off, Sick time and company holidays
Flexible work arrangements where applicable

Position Summary
We are seeking a dynamic and experienced Director Clinical Training & Education to lead all training and education efforts for our flexible endoscopy portfolio in (EMEA - Americas - APAC). This role will oversee the development of clinical, technical, and sales training programs for internal staff and external healthcare professionals. The ideal candidate will bring a strong background in endoscopy, adult learning, and the medical device industry, with a passion for improving patient outcomes through education.

Key Responsibilities
Strategic & Functional Responsibilities

Lead the regional education strategy, design, and execution of clinical and product training programs related to flexible endoscopic systems and procedures, based on the overall Global strategy.
Develop, identify and execute education objectives and strategies that align with core company strategy to strengthen brand and product awareness and increase sales efficiency.
Develop and manage onboarding and continuing education for sales teams, clinical application specialists and distributor partners.
Manage and support the design and implementation of educational programs and course materials from a functional perspective aligned with regional functional leaders like QARA, Compliance, IT and HRM.
Establish and maintain training platforms, including LMS, simulation labs, and live procedural workshops.
Measure training effectiveness using KPIs, certification outcomes, and post-training feedback; adapt strategies accordingly.
Design physician and staff education for hospitals, ambulatory surgical centers, and GI labs to ensure safe and effective product use.
Collaborate cross-functionally with regional Product Marketing, Sales and Compliance to ensure accuracy and relevance of training content.
Ensure compliance with regulatory standards (e.g., FDA, ISO 13485, MDR) in all training documentation and practices.
Identify, develop and engage key opinion leaders (KOLs) for the creation of educational content and peer to peer recommendation. Ensure the content to meet clinical trends and needs and align with the product mix in focus with the PENTAX Medical selling proposition.
Manage the Clinical Education Manager; drive performance through leadership and mentorship.

Extra Responsibilities for EMEA

Manage the Sr Project Manger Training & Education; drive performance through leadership and mentorship.
Responsible for the organization of the PE training center as well as the responsibility for the Animal Equipment pool.
Identify, select and agree on 3rd party companies ensuring partnership for non PENTAX training events at the PE Training Center.

Collaboration & Leadership

Partner with cross-functional teams including QARA, Compliance, IT and HR.
Build and maintain strong working relationships with internal and external stakeholders.
Support organizational initiatives and continuous improvement efforts.

Performance & Excellence

Ensure compliance with company policies, procedures, and regulatory requirements.
Drive process improvements and operational efficiencies.
Contribute to departmental and global organizational goals

Qualifications
Required Qualifications

Bachelor's degree in Life Sciences, Nursing, Education, or related field; advanced degree or clinical certification (e.g., RN, GI tech, MD) preferred.
Minimum of 5 years' experience in training, clinical education, or product support in the medical device industry, with a focus on endoscopy, GI, pulmonology, or minimally invasive procedures
3 years in a leadership role managing cross-functional teams or training programs.
Strong understanding of flexible endoscopic procedures, infection control, and reprocessing protocols.
Strong communication, collaboration, and organizational skills.
Demonstrated ability to manage priorities and achieve results.
Proficiency with training technologies and tools (Showpad, LMS platforms).

Preferred Qualifications

Familiarity with ASC and hospital buying processes and staff structures. (for USA)
Global training experience, including EU MDR and APAC regulatory awareness. (for EMEA and APAC).

What Will Make You Successful
The successful candidate will demonstrate:

Strong problem-solving and critical-thinking skills
Accountability and ownership
Customer-focused decision making
Effective communication and relationship building
Adaptability and continuous learning
Commitment to quality and operational excellence

Working Conditions & Travel

Work Environment: Remote
Travel Requirements: Up to 35% Domestic / International

Benefits & Total Rewards
PENTAX Medical offers a comprehensive benefits package designed to support employees and their families, including:

Medical, Dental, and Vision Coverage
Retirement Savings Programs
Life and Disability Insurance
Employee Assistance Program (EAP)
Wellness Resources
Paid Time Off
Company Holidays
Professional Development Opportunities

Benefits may vary based on position and location.
Our Culture
At PENTAX Medical, we believe innovation happens when diverse perspectives come together.
We foster a collaborative, inclusive, and respectful workplace where employees are empowered to contribute ideas, challenge the status quo, and grow professionally. We are committed to building teams that reflect the communities and customers we serve.

Ready to Make an Impact?

If you're excited about contributing to a company that is advancing healthcare through innovation and quality, we encourage you to apply.
Join PENTAX Medical and help shape the future of patient care.

Equal Employment Opportunity
PENTAX Medical is an Equal Opportunity Employer committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable law.

It is the ongoing policy and practice of PENTAX Medical to provide equal opportunity in employment to all employees and applicants. No person shall be discriminated against in any condition of employment because of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. PENTAX Medical is an Equal Opportunity Employer, Gender/Minorities/Veterans/Disabled/Sexual Orientation/Gender Identity.

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