What are the responsibilities and job description for the Technical Lead position at Pentangle Tech Services | P5 Group?
MES / MOM Application Support:
- Provide L2/L3 support for MES/MoM systems (e.g., Proficy, Ignition, or custom MES platforms)
- Provide support for plant operations to make sure the correct IT / OT requirements are gathered and provide the responsible stakeholders to implement
- Monitor and resolve production issues related to:
- Production orders, WIP tracking, traceability
- Quality data collection and defect tracking
- Gather the MES, quality, and SPC requirements
- Troubleshoot issues related to:
- Machine connectivity (OPC UA, MQTT, vendor protocols)
- Data gaps, latency, or incorrect production signals
- Act as a liaison between:
- Plant engineering / controls teams
- Central IT (infrastructure, cybersecurity, cloud, MES teams)
- Support:
- OT network connectivity and segmentation
- Secure vendor remote access and compliance requirements
- Support SMT line commissioning and MES rollout activities
- System setup, configuration, testing
- Vendor coordination (Fuji, Omron, Yamaha, etc.)
- Participate in:
- FAT / SAT testing
- Production go-live and hypercare