What are the responsibilities and job description for the MES Analyst position at Pentangle Tech Services | P5 Group?
Job Title: MES Analyst
Location: Remote
Duration: Long Term Contract
Please share me your resume at Rahul.sharma@pentangletech.co
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Job Detail
s:
Supporting the client by ensuring optimal performance and continued support of the Manufacturing Execution System software. This includes regular monitoring of systems operations, troubleshooting, and identification of problems and their resolution or escalation to ensure interconnected software systems are working as designed, ensuring operational efficiency, compliance assurance, and enabling Data Driven decision maki
ng)
· Provide support for Systems Maintenance and Optimiza
tiono Monitoring, analyzing and troubleshooting software perform
anceo Adherence to Service Level Agreement requirem
entso Ensuring compliance with system requirem
ents
· Provide support and collabor
ationo Identifying solutions to streamline manufacturing process i
ssueso Collaborating with production teams to ensure seamless integration of and ongoing support applica
tionso Providing testing, debugging support, and repo
rting
· User support and tr
ainingo Providing training and support to end-users as may be re
quiredo Addressing user queries, reporting and issue resolution t
icketso Escalate issues to next level support as n
eeded.
· Identifying areas for Process Impr
ovement
Qualifi
cations:· ITAR compliance ex
perience· 5 years - expertise with MES software (DELMIA Apriso preferred, other expertise, such as Rockwell, Siemens Opcenter, Proficy Smart Factory, is acc
eptable)· 3 years - Troubleshooting and customer support ex
perience· Ability to travel periodically to client sites within the US, if
required· Ability to remain calm under