What are the responsibilities and job description for the Program Manager position at Pentangle Tech Services | P5 Group?
- Provide overall program leadership and governance for MES initiatives, defining objectives, success metrics, operating cadence, and escalation paths.
- Plan, execute, and monitor MES projects from initiation through delivery, owning integrated schedules, dependencies, risks, and outcomes across cross‑functional and departmental teams.
- Serve as the primary liaison between project teams, site leadership, functional partners, and vendors to ensure alignment, transparency, and timely decision‑making.
- Manage financial and resource aspects of the program, including budgets, forecasts, SOW execution, vendor performance, and efficient allocation of internal resources.
- Assess complex, ambiguous project issues and develop effective resolutions to meet productivity, quality, compliance, and customer satisfaction objectives.
- Lead risk, issue, and change management activities, ensuring adoption readiness and adherence to PMO, quality, and enterprise standards.
- Provide clear, concise project status reporting and executive‑level insights on progress, risks, and financials.
- Drive continuous improvement by strengthening delivery processes, tools, and consistency of execution, capturing lessons learned to improve future initiatives.
Required Knowledge and Experience
- Practical experience leading and managing the execution of projects and operational initiatives within a technical or professional discipline.
- Advanced knowledge and skills in project or program management with an understanding of downstream impacts across the organization.
Bachelor’s degree required with a minimum of 5 years of relevent experience