What are the responsibilities and job description for the Resident Services Coordinator position at Penquis?
Location
Bangor, Maine
Employment Type
Full Time
Work Arrangement
Hybrid
Benefits Eligibility
Eligible
Compensation
$22.83–$31.96 per hour
Job Overview
Join our Team! Penquis, a social services agency serving Penobscot, Piscataquis, and Knox counties for over 50 years, is currently seeking a full-time Resident Services Coordinator working directly with affordable housing locations and the management agents to provide service coordination and referral resources to tenants. This is a full time (40hrs per week) hybrid position based out of the Bangor office.
Responsibilities
- Provide hands-on supportive management.
- Inform residents available services via regular written, telephone, and in-person communication. Develop and maintain a structured, computerized and printed list of referral resources at each property.
- Provide intake and assessment of individual households to determine needs and potential community resources benefits and provide appropriate referrals and service advocacy
- Establish professional relationships with clients; provide services to clients in a compassionate and friendly manner; provide guidance which encourages residents to make choices that are in the best interest of their tenancy and selves.
- Advocate for residents as a liaison between fellow residents, management staff, community agencies, and providers as required and serve as a referral resource clearing house for residents.
Requirements
- High school diploma or equivalent required. A bachelor’s degree in social work or a related field is preferred.
- Working knowledge of areas resources for low-income individuals.
- Valid driver’s license and reliable, insured transportation.
- Upon hire and periodically thereafter, must comply with Penquis background check requirements with satisfactory results as outlined in current contract provisions.
Benefits
- 14 Paid Holidays (Including your Birthday!)
- Paid Time off 3 days upon hire
- Paid training for all required certifications
- Dental/Health/Vision
- Retirement Plans
- Tuition Reimbursement
- Wellness Incentives
- Employee Assistance Program
Additional Details
Questions About Applying
Penquis offers an excellent benefits package and competitive wages, and opportunities for educational advancement, certification, and coursework. For more information email employment@penquis.org or call 207-973-3500 (TDD: 207-973-3520).
Equal Opportunity and Workplace Information
In accordance with federal regulations, Penquis does not discriminate. Reasonable accommodation will be made for otherwise qualified persons with disabilities. Penquis is a smoke-free workplace.
Salary : $23 - $32