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INTENSIVE SERVICES PROGRAM MANAGER

Penny Lane
Commerce, CA Full Time
POSTED ON 4/23/2026
AVAILABLE BEFORE 6/23/2026

We recognize and reward top talent. If you are looking for a team environment where you can also make an individual contribution and are seeking opportunities for continual learning/advancement, we encourage you to apply today!

Job Summary:

The Intensive Services Program Manager (PM) is a supervisor of Intensive Services teams and meets with the teams frequently including observation of performance in the field. The PC operates from a strengths-based, family-centered, team-driven, community-based perspective. The PM oversees program adherence to the County contracts including policies, procedures and budgets. The PM directly supervises team members including Facilitators, Parent Partners, and the Child and Family Specialists. 

The PM must be able to work independently and utilize quality planning and organization.  The PM needs to have leadership skills and the ability to conduct on the job training and coaching. The PM must model healthy teamwork practices as evidenced by regular communication with the teams, and cooperation with and support of the teams’ plans.

Requirements:

  • Must have a Master’s Degree with at least 2 years of experience in the social services field working with children and their families, or a Bachelor’s Degree with at least 5 years experience in the social services field working with children and families.
  • License preferred - one of the following: Ph.D., Psy.D., LCSW, or LMFT.
  • Must have had experience with increasing levels of responsibility as a supervisor, manager, and/or administrator.
  • Must possess an understanding of cultural diversity and working from a family-centered, strengths-based perspective.
  • Must have experience working as a member of a team and be able to lead a team.
  • Must possess good written and verbal communication skills, and be organized.
  • Must be able to use the computer and have a working knowledge of Microsoft Word for word processing and Microsoft Outlook for email use.
  • Ability to read and interpret documents, such as case notes, policies and procedures, and safety rules.
  • Ability to write routine case notes, reports, correspondence and program policies and procedures.
  • Ability to speak effectively before groups of clients or employees of the organization.
  • Ability to effectively present information and respond to questions from groups of managers, clients, agency representatives, and the general public.
  • Valid California driver’s license; current automobile insurance; have and maintain a clean driving record acceptable to the organization’s insurance company; have immediate access to his or her vehicle during work hours.

Position Location: Commerce, CA

Salary Range: $70,000 up to $89,759 per year

Position Shift: Tuesday - Saturday

Eligible employees may request up to 5 days of Paid Time Off to study for their licensure. 

Penny Lane Centers offers competitive salaries and benefits. Please visit www.pennylane.org to see a complete list of perks and benefits. Medical benefits are effective the first of the month upon hire, not to exceed 31 days.

Equal Employment Opportunity.

Penny Lane is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (Protected class) including, but not limited to race; religious creed; color; national; origin; ancestry; physical disability; mental disability; medical condition, including genetic characteristics; genetic information; marital status; sex; pregnancy’ child birth or related medical conditions; actual or perceived gender; gender identity or expression or sexual orientation. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, recruitment advertising, pay and other forms of compensation, training and general treatment during employment.

Salary : $70,000 - $89,759

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