What are the responsibilities and job description for the Financial Aid Advisor position at Pennsylvania Institute of Technology?
Company Description
Pennsylvania Institute of Technology (P.I.T.) is an accredited, nonprofit college dedicated to student success, offering associate degrees and certificate programs in high-demand industries. With flexible scheduling and fully online programs, P.I.T. provides students with individualized attention and support through a personalized student success team. The College facilitates seamless transfers into bachelor programs through articulation agreements with four-year universities and supports workforce readiness with job placement assistance and career services. Accredited by the Middle States Commission on Higher Education, P.I.T. is committed to advancing student achievement and career growth.
The Financial Aid Advisor must have exceptional customer service, organizational and prioritization skills; strong oral and written communication skills; be able to communicate effectively, and have negotiation and problem solving abilities; as well as the desire to work closely with a diverse student population. This position has the potential to be hybrid, and will require 3 days per week in the office.
General Duties:
- Responsible for processing financial aid applications and counseling students and parents on all aspects of financial aid.
- Provide students and parents with loan counseling and accurate information regarding the application process and their eligibility for State and Federal financial assistance, including alternative financing, and/or institutional payment plans.
- Determine students’ Title IV eligibility through an approved needs analysis financial aid software system.
- Review financial applications and consumer statements for completeness and accuracy.
- Process all forms in accordance with State/Federal and institutional regulations.
- Update tracking system for new applications and missing documents for timely follow up and completion.
- Participate in new student orientations, exit interviews, and open houses as needed.
- Performs other duties as assigned.
Requirements:
- 1-3 years Financial Aid Experience; 3-5 years customer service preferred or equivalent combination of education and experience;
- Bachelor’s Degree preferred, Associate Degree required;
- Basic Computer Skills, MS Word, Excel etc;
- Familiarity with student loan programs;
- Knowledge of Anthology; and
- Knowledge of processing aid for standard and non-standard terms preferred.