What are the responsibilities and job description for the Home Care Office Manager position at Pennie's R Us Home Health Care?
Pennie’s Staffing Agency – Ellenwood, GA
Pennie’s Staffing Agency is seeking an organized and experienced Home Care Office Manager to support the daily operations of our Atlanta office. The ideal candidate will be computer savvy, detail-oriented, experienced in home care or healthcare, and comfortable managing patient and employee records.
Duties
- Maintain patient and employee files.
- Track employee credentials, certifications, training, and expiration dates.
- Assist with patient intake and referrals.
- Manage patient and caregiver scheduling.
- Follow up on active cases, missing documentation, and open staffing needs.
- Enter and update information in Alora Plus.
- Assist with employee onboarding and HR documentation.
- Scan, upload, organize, and file documents.
- Communicate with patients, caregivers, and office staff.
- Help prepare records for audits and compliance reviews.
- Maintain HIPAA confidentiality and follow agency compliance requirements.
Qualifications and Skills
- Previous home care, home health, medical office, or healthcare staffing experience required.
- Experience with Alora Plus strongly preferred.
- Strong computer and organizational skills.
- Experience with scheduling, patient intake, and employee files.
- Knowledge of HIPAA and healthcare documentation requirements.
- Strong attention to detail and follow-through.
- Professional written and verbal communication skills.
- Ability to manage multiple tasks and work independently.
- Experience with credentialing and compliance documentation preferred.
High school diploma or equivalent required. One or more years of healthcare administrative experience required.
Experience:
- Home Care Administration: 1 year (Required)
Work Location: In person