What are the responsibilities and job description for the Head Teller position at Pennian Bank?
Description
As a Head Teller, you will be responsible for managing daily operations of the bank teller line and ensuring that all customer transactions are handled accurately and efficiently. You will be expected to provide excellent customer service and maintain a high level of professionalism at all times.
Responsibilities:
- Supervise and train teller staff to ensure optimal performance and customer service
- Oversee daily cash handling and transaction processing
- Monitor and maintain accurate records of all transactions
- Ensure compliance with bank policies and procedures
- Address and resolve customer inquiries and complaints
- Maintain a clean and organized work environment
Requirements:
- High school diploma or equivalent
- At least 2 years of experience in a banking or financial institution preferred
- Strong leadership and communication skills
- Ability to work well under pressure and in a fast-paced environment
- Excellent customer service skills
- Moderate computer, typing, and office machine skills
- Attention to detail and ability to maintain accuracy in handling cash and transactions
- Knowledge of banking regulations and compliance preferred
If you are passionate about providing exceptional customer service and have the necessary skills and qualifications, we encourage you to apply for this opportunity.