What are the responsibilities and job description for the Manager Clinical Scheduling - Orthopaedics position at Penn State Health?
Penn State Health - Hershey Medical Center
Location: US:PA: Hershey
Work Type: Full Time
FTE: 1.00
Shift: Day
Hours: Monday - Friday approximately 7:00a - 5:00p, varies by day
Recruiter Contact: Taryn Blydenburgh at tblydenburgh@pennstatehealth.psu.edu
SUMMARY OF POSITION:
Lead Clinical Operations. Optimize Surgical Access. Drive System-Wide Excellence.
Penn State Health Milton S. Hershey Medical Center is seeking an experienced healthcare operations leader to serve as Manager, Clinical Scheduling – Orthopedics. This leadership role is responsible for overseeing orthopedic and podiatric surgical scheduling operations, surgical block management, and clinical scheduling processes across multiple Penn State Health locations.
Working collaboratively with orthopedic surgeons, clinic leaders, and perioperative teams, you'll drive scheduling efficiency, optimize operating room utilization, standardize workflows, and enhance the patient and provider experience across the health system.
What You'll Do
At Penn State Health Milton S. Hershey Medical Center, you'll join Central Pennsylvania's only academic medical center and Level I Trauma Center. Our collaborative culture, commitment to innovation, and focus on operational excellence create an environment where leaders can make a measurable impact on patient care, provider experience, and organizational performance.
Minimum Qualifications
WHY PENN STATE HEALTH?
Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.
Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:
Penn State Hershey Medical Center is Central Pennsylvania’s only Academic Medical Center, Level 1 Regional Adult and Pediatric Trauma Center, and Tertiary Care Provider. As a four-time Magnet-designated hospital, Hershey Medical Center values the hard work and dedication that our employees exhibit every day. Through our core values of Respect, Integrity, Teamwork, and Excellence, our employees are a team committed to compassionate care for our diverse patient population, our community and each other. As a valued team member, we promote continued professional development, specialty certification, continuing education, and career growth.
YOU TAKE CARE OF THEM. WE’LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence – that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.
This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health’s policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.
Union: Non Bargained
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Location: US:PA: Hershey
Work Type: Full Time
FTE: 1.00
Shift: Day
Hours: Monday - Friday approximately 7:00a - 5:00p, varies by day
Recruiter Contact: Taryn Blydenburgh at tblydenburgh@pennstatehealth.psu.edu
SUMMARY OF POSITION:
Lead Clinical Operations. Optimize Surgical Access. Drive System-Wide Excellence.
Penn State Health Milton S. Hershey Medical Center is seeking an experienced healthcare operations leader to serve as Manager, Clinical Scheduling – Orthopedics. This leadership role is responsible for overseeing orthopedic and podiatric surgical scheduling operations, surgical block management, and clinical scheduling processes across multiple Penn State Health locations.
Working collaboratively with orthopedic surgeons, clinic leaders, and perioperative teams, you'll drive scheduling efficiency, optimize operating room utilization, standardize workflows, and enhance the patient and provider experience across the health system.
What You'll Do
- Lead orthopedic and podiatric surgical block scheduling and clinical scheduling operations across multiple clinic and operating room locations.
- Oversee clinical scheduling templates, block schedules, and system-wide scheduling processes to maximize operational efficiency and patient access.
- Partner with orthopedic surgeons, clinic site managers, perioperative leadership, and pre-certification teams to coordinate surgical scheduling and determine the most appropriate operating room location.
- Optimize multi-site scheduling workflows, resource coordination, operational performance, and scheduling standardization.
- Provide leadership, coaching, performance management, hiring, and staff development for the Orthopedic Surgical Scheduling team.
- Monitor clinical volumes, operational performance, staffing, and departmental budgets while identifying opportunities for continuous improvement.
- Ensure compliance with organizational policies, regulatory requirements, labor agreements, and safety standards.
- Collaborate with operational and clinical leaders to implement process improvements, scheduling enhancements, and department initiatives.
- Support employee education, operational planning, and strategic recommendations that improve departmental performance and patient access.
At Penn State Health Milton S. Hershey Medical Center, you'll join Central Pennsylvania's only academic medical center and Level I Trauma Center. Our collaborative culture, commitment to innovation, and focus on operational excellence create an environment where leaders can make a measurable impact on patient care, provider experience, and organizational performance.
Minimum Qualifications
- Bachelor's degree
- Minimum of one (1) year management experience
- Minimum of four (4) years clinical experience
- Experience in a matrixed healthcare organization
- Bachelors Degree in Nursing, Physical Therapy or Occupational Therapy, Registered Nurse, or Athletic Trainer
- Prior work in an academic or medical center preferred
- Project management skills
WHY PENN STATE HEALTH?
Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.
Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:
- Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
- Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
- Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
- Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
- Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.
Penn State Hershey Medical Center is Central Pennsylvania’s only Academic Medical Center, Level 1 Regional Adult and Pediatric Trauma Center, and Tertiary Care Provider. As a four-time Magnet-designated hospital, Hershey Medical Center values the hard work and dedication that our employees exhibit every day. Through our core values of Respect, Integrity, Teamwork, and Excellence, our employees are a team committed to compassionate care for our diverse patient population, our community and each other. As a valued team member, we promote continued professional development, specialty certification, continuing education, and career growth.
YOU TAKE CARE OF THEM. WE’LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence – that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.
This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health’s policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.
Union: Non Bargained
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