What are the responsibilities and job description for the Pre-Service Representative - Patient Access - Full-Time - Days position at Penn Medicine Doylestown Health?
Job Description
QUALIFICATIONS :
Ability to prioritize and multi task
Excellent Communication Skills
Ability to work productively as a team
Mathematical skills
- PURPOSE OF JOB : Schedule and pre-register outpatients in a manner that will result in positive patient relations and prompt reimbursement for the facility's services.
- ESSENTIAL FUNCTIONS :
- Schedule patient appointments.
- Complete an accurate pre-registration.
- Verify patient's insurance eligibility and benefits .
- Secure and/or verify authorization for services in accordance with payer guidelines and requirements.
- Screen patient's financial responsibility for scheduled services. When appropriate, calculate estimate of patient's costs and communicate to patient during the scheduling call. Provide multiple payment options and expected payment.
QUALIFICATIONS :
- Education: High School or equivalent is required
- Experience: Hospital/Insurance experience preferred
- Other Skills: Excellent Customer Service Skills
Ability to prioritize and multi task
Excellent Communication Skills
Ability to work productively as a team
Mathematical skills