Medical Receptionist/Allergy Coordinator

Penn Medicine - Becker ENT & Allergy is a fast-growing, multi-specialty practice with several locations throughout Philadelphia and Central and South Jersey. Our team includes otolaryngologists, audiologists, facial plastic surgeons, allergists, speech-language pathologists, and nurse practitioners. We provide specialized, patient-centered care for a wide range of ENT and allergy-related conditions.

As we continue to grow, we are seeking a highly organized, motivated Medical Receptionist/Allergy Coordinator to join our South Jersey team. Primary office locations include Voorhees and Sewell, with occasional travel to additional sites as needed.

Position Summary

The Allergy Coordinator plays a vital role in ensuring smooth daily operations of the allergy department. This position is ideal for someone with strong customer service skills who thrives in a fast-paced clinical environment and can effectively multitask while maintaining attention to detail.

Key Responsibilities

Front Office & Administrative Duties:

• Patient check-in and check-out
• Answer and manage incoming phone calls
• Schedule follow-up appointments and manage outstanding orders
• Review provider schedules daily and correct scheduling errors
• Ensure AIT (Allergy Immunotherapy) patients are scheduled accurately
• Send weekly appointment reminders (including medication discontinuation reminders)
• Maintain referral tracker entries
• Sort and scan faxes daily
• Work closely with billing to resolve patient billing inquiries
• Maintain communication with pre-registration to prevent insurance or billing issues

Clinical & Coordination Support:

• Answer and manage daily clinical pool messages
• Assist with rooming patients (vital signs, height, weight, detailed intake)
• Provide scribing support as needed
• Track lab results and notify physicians upon finalization
• Manage biologic medication coordination:
• Call pharmacies to schedule deliveries
• Receive and properly store biologic deliveries

Office Operations:

• Communicate with pharmaceutical representatives and coordinate office lunches
• Maintain office cleanliness
• Clean break room daily
• Take out trash and recyclables as needed
• Ensure office supplies are consistently stocked

Qualifications

• Prior experience in a medical office (allergy, ENT, or specialty practice preferred)
• Strong customer service and communication skills
• Ability to work well under pressure and manage multiple tasks
• Detail-oriented with strong organizational skills
• Comfortable working collaboratively with clinical and administrative teams
• Familiarity with EMR systems preferred

Why Join Us?

By joining Penn Medicine - Becker ENT & Allergy, you’ll become part of a supportive and growing practice that values teamwork, professionalism, and career development. We offer a collaborative environment with opportunities for growth within our expanding organization. We offer a competitive salary, excellent medical benefits, paid holidays, paid vacation time and a 401K plan.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Salary : $18 - $24