What are the responsibilities and job description for the Cosmetic Medical Receptionist position at Penn Medicine - Becker ENT & Allergy?
Becker Plastic Surgery is a premier cosmetic and facial plastic surgery practice seeking a patient-centric Medical Receptionist to support front desk operations, patient communication, and daily office flow.
This is not a traditional medical receptionist role. It’s a fast-paced position focused on cosmetic patients, customer service, organization, and teamwork.
What You’ll Do
You’ll play a key role in the cosmetic patient experience. You’ll support patients from check-in through follow-up, while keeping the day moving smoothly behind the scenes.
- Welcome and check in cosmetic patients; guide them through intake, forms, and consents
- Room patients efficiently and support patient flow throughout the day
- Schedule consultations, procedures, and follow-ups; confirm appointments and manage next steps
- Communicate with patients via phone and email in a warm, professional, and confident manner
- Collect and securely process deposits and payments; close out the cash drawer accurately
- Prepare paperwork and ensure charts are complete and organized
- Assist with 3D imaging and before-and-after photos (training provided)
- Support providers by preparing rooms, setting up trays, and validating markings as needed
- Turn over rooms and restock supplies to maintain a high-end environment
- Apply numbing cream and assist with pre-procedure preparation when appropriate
- Manage shared inboxes and respond promptly to patient inquiries
- Pitch in where needed—this role requires flexibility, teamwork, and a willingness to help keep the practice running smoothly.
Experience & Skills:
- Front desk, admin, hospitality, or customer service experience preferred
- Aesthetic, cosmetic, or plastic surgery experience is a plus — not required
- Comfortable with computers, scheduling systems, and basic office tech
- Strong communication skills (written and verbal)
- Professional appearance and positive attitude
Ideal Candidate is:
- Friendly, calm, and professional
- Self-starter with strong follow-through
- Enjoys variety and staying busy
- Team player who takes ownership
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Medical Receptionist: 1 year (Preferred)
- Medical Assistant: 1 year (Preferred)
Salary : $20 - $26